Senior Business Analyst

Randstad Canada; Montreal (administrative region); On-site; CAD 95,000 - 125,000; Full time

Job summary

Randstad Canada is seeking a Senior Business Analyst to drive critical technology and operational initiatives in a 12‑month contract. You will own requirements elicitation, process reviews, gap analyses, and testing strategies, working with cross‑functional teams to deliver scalable solutions on time and within budget.

Your background includes 10+ years in business analysis, extensive SDLC/Agile/Waterfall experience, and strong facilitation skills.

Qualifications

• 10+ years of progressive experience as a Business Analyst in corporate settings.
• Experience across SDLC/Agile/Waterfall with formal project management knowledge.
• Proven ability to map core enterprise workflows and optimize processes.
• Strong written, verbal, and presentation skills; independent progress in ambiguity.

Responsibilities

• Lead detailed requirements gathering and document BRDs.
• Design current‑state and future‑state process maps and blueprints.
• Plan and facilitate cross‑functional workshops to elicit requirements.
• Identify risks, issues, and mitigation strategies to keep timelines.
• Create and manage project documentation and executive updates.
• Support testing and training strategies; advise on strategic initiatives.
• Translate organizational needs into actionable technical goals.

Skills

Stakeholder facilitation

Process mapping

BRD documentation

Requirement elicitation

Risk management

Leadership

Education

Bachelor’s degree in Business or related analytical field

Tools

MS Project

Excel (Advanced)

Visio

Lucidchart

SQL / Databases

Job description

Our client, is seeking a high-caliber, deeply experienced Senior Business Analyst to drive a series of critical technology and operational initiatives.

In this senior consulting role, you will be responsible for identifying complex business problems and defining the comprehensive scope of activities required to address them. Your mandate spans the entire project lifecycle, encompassing detailed requirement elicitation, comprehensive process reviews, gap analyses, operational streamlining, and the formulation of target testing and training strategies. Acting as a trusted advisor, you will lead stakeholder facilitation workshops, map current vs. future-state workflows, and collaborate closely with cross-functional project teams to deliver scalable solutions on time and within budget.

Duration: 12-Month Contract

Advantages

• Enterprise-Scale Influence: Take the functional lead on high-visibility projects that directly shape corporate strategy and operational efficiency.
• End-to-End Project Ownership: Stay actively involved across all lifecycle phases—from initial discovery and capability mapping to user acceptance testing (UAT) and rollout training.
• Long-Term Engagement: Secure a stable, foundational 1-year enterprise contract with a sophisticated delivery team.
• Collaborative Leadership: Act as a senior individual contributor with the opportunity to coach project members, share process modeling best practices, and facilitate executive-level alignment.

Responsibilities

• Requirements Lifecycle Leadership: Lead detailed requirement‑gathering phases by identifying, tracking, analyzing, and documenting clear, well‑structured business requirements documents (BRDs).
• Process Mapping & Gap Analysis: Design and maintain highly detailed, institutional‑grade current‑state and future‑state process maps to facilitate blueprinting and training efforts.
• Stakeholder Facilitation: Plan, organize, and facilitate cross‑functional workshops with business partners and technical teams to elicit requirements, manage expectations, and build delivery consensus.
• Risk & Issue Governance: Proactively track and resolve business systems issues, identify project anomalies early, and develop robust risk‑mitigation strategies to ensure timeline continuity.
• Artifact Management: Author and govern core project documentation, including implementation plans, issues logs, data matrices, business testing strategies, and regular executive reports.
• Testing & Readiness Support: Coordinate with project members to construct business user testing strategies, provide hands‑on assistance during user validation phases, and develop strategic operational training plans.
• Strategic Advisory: Provide consultative insights to business partners on net‑new corporate initiatives, translating complex organizational needs into actionable technical goals.

Qualifications

• Experience: 10+ years of progressive professional experience operating as a dedicated Business Analyst within structured corporate environments.
• Methodological Depth: Extensive, hands‑on experience in all facets of the project delivery lifecycle (SDLC/Agile/Waterfall), paired with a deep comprehension of formal project management disciplines.
• Process Modeling Prowess: Proven track record in identifying, assessing, and optimizing core enterprise business workflows using formal process engineering techniques.
• Conflict Resolution & Finesse: Advanced capability to resolve minor operational conflicts and alignment friction points independently using varied tactics prior to escalation.
• Technical Tool Stack: Strong daily working knowledge of project tracking tools, databases, and visualization/desktop suites (e.g., MS Project, Advanced MS Excel, Visio, or Lucidchart).
• Education: Bachelor’s degree in Business, Finance, Engineering, Mathematics, Sciences, or a related analytical equivalent field.
• Soft Skills: Exceptional written, verbal, and presentation communication skills; elite analytical and problem‑solving attributes; comfortable driving progress independently amid high corporate ambiguity.

Nice-to-Have Skills & Assets

• Possessing a formal Business Analyst designation (e.g., CBAP, CCBA, or PMI-PBA).
• Prior professional experience operating within the Financial Services or Banking sectors.
• Strong delivery background specifically within the Information Technology or software engineering domains.

Summary

If you are a battle‑tested Senior Business Analyst who pairs a meticulous eye for detail with elite stakeholder facilitation skills and a decade of process optimization experience, this 12-month mandate is designed for you. Bring your analytical thinking, methodology discipline, and structured communication toolkit to a market‑leading team today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity‑seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non‑binary/gender non‑conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [e-mail] to ensure their ability to fully participate in the interview process.