Senior Business Analyst

Alberta Pensions Services Corporation (APS); Edmonton; On-site; CAD 85,000 - 125,000; Full time

Benefits offered by this job

Flexible work arrangements

Vacation 15 days

Extended health and dental benefits

Wellness programs

Career development

Job summary

Alberta Pensions Services Corporation (APS) is seeking a Senior Business Analyst in the Edmonton area to translate business needs into practical solutions. You will lead complex corporate and technology initiatives, build trusted relationships, and guide teams from idea to implementation.

You will collaborate with business areas, technical partners and vendors to define requirements, assess options and deliver effective business and system solutions that support APS priorities and pension

Qualifications

• University degree with four years of directly related experience.
• Diploma with six to eight years of directly related experience.
• Certificate with nine years of directly related experience.

Responsibilities

• Lead or support the planning and coordination of projects and initiatives, including scope definition, scheduling, resource analysis, risk management, testing, implementation and post-implementation review activities.
• Develop project plans, statements of work, estimates, reporting materials and governance artifacts to support effective delivery of smaller projects and initiatives.
• Monitor project progress, identify risks and issues, facilitate decisions, and work with stakeholders to address challenges that may impact scope, schedule, budget or outcomes.
• Facilitate working sessions, interviews and discussions with stakeholders to clarify needs, document requirements and support decision-making.
• Lead business requirements gathering, process review and solution design activities, translating business needs into clear design specifications, process models, use cases, reports, testing plans, etc., which support the successful implementation of corporate and IT-enabled initiatives.

Skills

Business analysis

Project delivery

Stakeholder engagement

Communication skills

Education

University degree

Diploma

Certificate

Tools

Microsoft Office

Microsoft Project

Job description

Position Type: Full time, Permanent Excluded

Location: Edmonton Area

Closing Date: September 18, 2026

Turn complexity into clarity.

Lead change that helps APS deliver better pension services.

If you're a strategic problem solver who can translate business needs into practical solutions, build strong relationships, and guide complex initiatives from idea to implementation, this Senior Business Analyst opportunity may be the right fit for you

What you're passionate about

You enjoy making complex business challenges easier to understand, organize and solve. You are curious, analytical and collaborative, with the confidence to ask thoughtful questions, challenge assumptions and bring people together around shared outcomes. You are comfortable working with ambiguity and can turn high-level ideas into clear requirements, practical recommendations and well-supported decisions. You take pride in building trusted relationships, improving how work gets done and helping teams adopt changes that support APS' corporate and divisional priorities.

A typical day for the Senior Business Analyst

As a Senior Business Analyst, you will provide senior-level business analysis, project leadership, project coordination and client relationship management for high-priority corporate and technology initiatives. Depending on the size and complexity of the work, you may lead smaller initiatives or support larger projects as part of a multidisciplinary project delivery team.

You will work with business areas, project teams, technical partners and external stakeholders to understand needs, assess options, define requirements and support the design and delivery of effective business and system solutions.

• Facilitate working sessions, interviews and discussions with stakeholders to clarify needs, document requirements and support decision-making.
• Lead or support the planning and coordination of projects and initiatives, including scope definition, scheduling, resource analysis, risk management, testing, implementation and post-implementation review activities.
• Develop project plans, statements of work, estimates, reporting materials and governance artifacts to support effective delivery of smaller projects and initiatives.
• Monitor project progress, identify risks and issues, facilitate decisions, and work with stakeholders to address challenges that may impact scope, schedule, budget or outcomes.
• Conduct research, feasibility studies, business case analysis, impact assessments and risk analysis to support recommendations.
• Identify operational impacts from new tools, systems or processes and develop change management, communication and training approaches to support adoption.
• Build strong relationships and serve as a key liaison between business stakeholders, technical teams, vendors and external stakeholders.
• Lead business requirements gathering, process review and solution design activities, translating business needs into clear design specifications, process models, use cases, reports, testing plans, etc., which support the successful implementation of corporate and IT-enabled initiatives.
• Provide guidance, coaching and business analysis expertise to colleagues, project teams and business partners.

What you bring

You bring a strong mix of business analysis expertise, project delivery experience, relationship-building skills and sound judgement. You are able to work independently, manage competing priorities and communicate complex information clearly to technical and non-technical audiences.

• University degree with four years of directly related experience; or diploma with six to eight years of directly related experience; or certificate with nine years of directly related experience.
• Senior-level experience in business analysis and project coordination, process design, business case development, project planning, stakeholder engagement, solution assessment, testing, and implementation.
• Ability to build trusted relationships, influence without direct authority, consult with stakeholders and support agreement on recommended actions.
• Experience supporting corporate or technology initiatives from initiation through implementation, including testing, change management and post-implementation review.
• Strong analytical, problem-solving, research, statistical and financial analysis skills.
• Excellent written, verbal, facilitation and presentation skills, with the ability to communicate clearly across different audiences and levels of the organization.
• Experience coordinating projects through a structured project lifecycle, including planning, scheduling, risk management, issue resolution, status reporting and benefits realization.
• Ability to proactively identify project risks, dependencies and operational impacts and develop practical mitigation strategies.
• Strong knowledge of project delivery methodologies, business analysis practices, risk management, governance frameworks and continuous improvement methods.
• Working knowledge of Microsoft Office tools and project or portfolio management software; experience with Microsoft Project is considered an asset.
• Knowledge of pension services, public sector operations or a regulated environment is considered an asset.
• Ability to handle confidential and sensitive information with tact, discretion and professionalism.

Why choose APS

APS is made up of hard-working, respectful and talented people who understand and invite diversity to the workplace. We take pride in holding ourselves accountable and continuing to meet or exceed service levels for plan members, pensioners and employers. We ensure they receive quality services because they along with our people are the reason we endure and succeed.

And it sure feels good helping hard-working Albertans receive their well-deserved pensions.

What APS has to offer

• Flexible work arrangements that make sense to you: work from home, compressed work weeks and more
• Community-minded workplace with a friendly team environment
• Vacation starting at 15 days per year, 13 statutory holidays, personal days, plus office closure between Christmas and New Year's Day
• Competitive benefit package featuring extended health and dental benefits and a 100% employer-paid flexible spending account
• In-house training programs, extensive career development and coaching program, access to external education opportunities and wellness programs
• Discount programs through various partner agencies