Senior Building Operations Lead - Commercial Properties

Madison Group of Companies; Toronto; On-site; CAD 90,000 - 100,000; Full time

Job summary

The Madison Group of Companies in Toronto, Ontario, is seeking a Building Operations Supervisor for our commercial properties. You will oversee on-site building operators, coordinate vendor support, and coach staff to ensure reliable day-to-day operations across a diversified portfolio.

Strong knowledge of BAS, HVAC, electrical and plumbing systems, plus experience with MRI Angus and Yardi Voyageur, is required.

Qualifications

• Industry standard educational qualifications (BES I & II, SMT®, SMA®, etc.) or equivalent experience.
• Must have a valid Ontario driver's license.
• Ability to perform basic repairs – plumbing, drywall, floors, doors, and temperature adjustments.
• Ability to troubleshoot major plumbing, electrical and mechanical systems.
• Knowledge of building codes and safety standards.
• Working knowledge of MRI Angus, Yardi Voyageur, Building Automation Systems and Microsoft Office.
• Good communication and interpersonal skills.
• Excellent customer service skills.
• Detail oriented and good scheduling skills.

Responsibilities

• Organize daily, weekly, and monthly action items for all properties.
• Supervise contractors and staff across locations and ensure daily operations.
• Review work orders and ensure timely response and resolution.
• Troubleshoot BAS, lighting, HVAC, and access systems.
• Communicate with tenants and support staff to resolve concerns promptly.
• Coordinate with Operations on building maintenance and safety.
• Lead staff coaching and implement best practices on-site.
• Participate in portfolio reviews and provide field insights.
• Monitor energy use and identify efficiency opportunities.
• Oversee inspections and coordinate vendor work as needed.
• Ensure Fire and Life Safety systems are tested and compliant.

Skills

BES I & II

SMT

SMA

Ontario driver's license

Basic repairs

HVAC troubleshooting

Building codes

MRI Angus

Yardi Voyageur

MS Office

Communication skills

Customer service

Detail oriented

Scheduling

Education

BES I & II (or equivalent)

Tools

MRI Angus

Yardi Voyageur

Building Automation Systems

Microsoft Office

Job description

The Madison Group of Companies in Toronto, Ontario, is seeking a Building Operations Supervisor for our commercial properties. You will oversee on-site building operators, coordinate vendor support, and coach staff to ensure reliable day-to-day operations across a diversified portfolio.

Strong knowledge of BAS, HVAC, electrical and plumbing systems, plus experience with MRI Angus and Yardi Voyageur, is required.