Senior Commercial Lines CSR - Insurance

JobsMedia.io; St. Catharines; Hybrid; CAD 60,000 - 100,000; Full time

Benefits offered by this job

Hybrid work

Job summary

Hello World Recruitment in Toronto is seeking a Senior Commercial Lines CSR to provide high-level support to the commercial department for mid-market clients. This role combines in-office collaboration with remote work to ensure seamless service across North American portfolios.

You will manage endorsements, renewals and certificates, liaise with carrier partners, and support the team with policy data in Applied EPIC, leveraging 5+ years of brokerage experience and an active RIBO license.

Qualifications

• 5+ years of experience in commercial brokerage support.
• Active RIBO license required.
• Proficiency in Applied EPIC.
• Strong organizational and time-management skills.

Responsibilities

• Service Excellence: Manage the day-to-day service needs of a commercial portfolio.
• Documentation: Process endorsements, renewals, and certificates with high attention to detail.
• Underwriter Liaison: Communicate with carrier partners to resolve policy issues and secure updates.
• Technical Support: Assist the commercial team with complex policy data management in Applied EPIC.

Skills

5+ years exp

Time management

Education

RIBO license

Tools

Applied EPIC

Job description

At Hello World Recruitment, we specialize in identifying and offering top-tier Insurance Broker opportunities across North America.

We’re looking for a Senior Commercial Lines CSR in Toronto. This role provides high-level support to the commercial department, ensuring a seamless experience for mid-market clients.

3 Reasons To Apply

• Collaborative Environment: Work closely with Producers and Marketers in a team-based setting.
• Competitive Pay: Salary range of $60,000 – $100,000 plus benefits.
• Hybrid Balance: A stable role with a great mix of remote and in-office work.

Responsibilities

• Service Excellence: Manage the day-to-day service needs of a commercial portfolio.
• Documentation: Process endorsements, renewals, and certificates with high attention to detail.
• Underwriter Liaison: Communicate with carrier partners to resolve policy issues and secure updates.
• Technical Support: Assist the commercial team with complex policy data management in Applied EPIC.

Desired Skills

• 5+ years of experience in commercial brokerage support.
• Active RIBO license required.
• Proficiency in Applied EPIC.
• Strong organizational and time-management skills.

Contact: If this role sounds like a good fit for you, please reach out directly at [e-mail] to learn more.