Senior Brand Ambassador — In-Store Experience & Loyalty

American Eagle Outfitters; Kelowna; On-site; CAD 26,000 - 30,000; Part time

Benefits offered by this job

40% off AE & Aerie product

Store contests

Seasonal discounts

Job summary

American Eagle Outfitters is seeking a part-time Sr Brand Ambassador in Kelowna, BC. You will deliver an exceptional shopping experience, represent the brand, and build loyalty with every guest. The role requires energy, strong interaction skills, and a passion for AE and Aerie products.

You’ll work across Salesfloor, Cash & Wrap, Fitting Room, and Stockroom, adapting to needs while upholding company policies. Availability on evenings, weekends, and holidays is preferred.

Qualifications

• Interacting with customers in a fast-paced retail setting.

Responsibilities

• You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? We'll teach you everything you need to know!)
• You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
• You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
• You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• You're an innovative problem solver! Making your guests' day is your priority and you’re able to proactively resolve guest concerns while sticking to company policy.
• You're a team player - teamwork! You're always willing to assist your team in gettingthejobdone.
• You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures.

Skills

People skills

Customer service

Energetic

Multitasking

Flexible schedule

Brand knowledge

Retail experience

18+ years

Job description

American Eagle Outfitters is seeking a part-time Sr Brand Ambassador in Kelowna, BC. You will deliver an exceptional shopping experience, represent the brand, and build loyalty with every guest. The role requires energy, strong interaction skills, and a passion for AE and Aerie products.

You’ll work across Salesfloor, Cash & Wrap, Fitting Room, and Stockroom, adapting to needs while upholding company policies. Availability on evenings, weekends, and holidays is preferred.