Senior AWS Cloud Delivery Lead: Connect & Lex

Amazon Inc.; Toronto; On-site; CAD 126,000 - 210,000; Full time

Job summary

Amazon Inc. in Toronto, Canada, seeks a Senior Delivery Consultant to design, implement, and manage AWS-based solutions for customers. You will drive customer success through the cloud journey, providing technical guidance and best practices from design through deployment.

You will architect complex, scalable, and secure solutions, lead migration strategies, and act as a trusted advisor on industry trends and technologies, while mentoring teams and sharing reusable artifacts.

Qualifications

• Bachelor's degree or equivalent in a professional field or military service.
• 5+ years of cloud architecture and implementation experience.
• 3+ years designing NLP/NLU solutions at enterprise scale in contact centers.
• 3+ years hands-on coding with REST APIs and integrating multiple contact center platforms.

Responsibilities

• Designing, implementing, and securing AWS solutions tailored to customer needs.
• Providing technical guidance and troubleshooting throughout project delivery.
• Gathering requirements and proposing effective migration strategies to AWS.
• Acting as trusted advisor on industry trends and emerging technologies.
• Mentoring and sharing knowledge within the organization.

Skills

Cloud architecture

NLP/NLU frameworks

REST APIs integration

Pre-sales communication

Education

Bachelor's degree or equivalent

Tools

AWS services (EC2)

AWS services (S3)

AWS services (RDS)

AWS services (Lambda)

AWS services (IAM)

Job description

Amazon Inc. in Toronto, Canada, seeks a Senior Delivery Consultant to design, implement, and manage AWS-based solutions for customers. You will drive customer success through the cloud journey, providing technical guidance and best practices from design through deployment.

You will architect complex, scalable, and secure solutions, lead migration strategies, and act as a trusted advisor on industry trends and technologies, while mentoring teams and sharing reusable artifacts.