Senior Associate Investor Services

SS&C; Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

SS&C is seeking a Senior Associate for Investor Services in Toronto. This role involves acting as the main contact for fund investors, processing investor transactions, and ensuring compliance with AML requirements. Candidates should have at least 3 years of experience in fund administration and strong interpersonal skills.

Benefits

Hybrid Work Model

RRSP Matching Program

Professional Development Reimbursement

Medical, Dental, Vision Plans

Employee Assistance Program

Paid Holidays

Training Opportunities

Discounts on fitness clubs and travel

Qualifications

• Minimum 3 years experience in Hedge / Private Equity Fund administration.
• Advanced knowledge of Microsoft Office, especially Excel.
• Strong communication and customer service orientation.

Responsibilities

• Act as main contact for fund investors and managers.
• Process investor subscription and redemption activity.
• Prepare and validate investor statements.

Skills

Communication

Interpersonal Skills

Customer Service Orientation

Knowledge of Anti-Money Laundering

Knowledge of KYC Procedures

Tools

Microsoft Excel

Job description

As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and midmarket firms rely on SS&C for expertise scale and technology.

Job Description

Senior Associate Investor Services

Location(s) :

Get To Know The Team :

At SS&C Technologies collaboration is our superpower. By leveraging each others strengths and curiosity weve been able to build bestinclass products culture and business.

Why You Will Love It Here!

• Flexibility : Hybrid Work Model & a Business Casual Dress Code including jeans
• Your Future : RRSP Matching Program Professional Development Reimbursement
• Work / Life Balance : Flexible Personal / Vacation Time Off Sick Leave Paid Holidays
• Your Wellbeing : Medical Dental Vision Employee Assistance Program Parental Leave
• Diversity & Inclusion : Committed to Welcoming Celebrating and Thriving on Diversity
• Training : HandsOn TeamCustomized including SS&C Learning Institute
• Extra Perks : Discounts on fitness clubs travel and more!

What You Will Get To Do :

• Act as main contact for fund investors and managers via email and telephone correspondence.
• Process investor subscription and redemption activity in accordance with the funds offering documents and antimoney laundering (AML) requirements.
• Communicate pending transactions to fund management as required.
• Prepare and validate investor statements to fund accounting information.
• Prepare distribution of investor statements letters and miscellaneous documents in accordance with investor and fund management instructions.
• Ensure distribution information is up to date and compliant in accordance with investor and fund management instructions.
• Prepare wire transfer instructions in accordance with investor and / or fund management instructions through various Internet banking platforms.
• Confirm expected cash activity was processed by the bank and communicated to fund accounting and / or fund management.
• Comply with department policies and procedures for processing of above activities.
• Participate in system and process enhancement.
• Perform other related duties as assigned by department management.

What You Will Bring :

• Minimum 3 years experience in Hedge / Private Equity Fund administration and / or Investor / Shareholder services
• Advanced knowledge of Microsoft Office product suite specifically Excel
• Experience in the financial services is a plus.
• Knowledge of AntiMoney Laundering and KYC procedures is a plus.
• Overtime may be required to meet Client and Department deliverables
• Due to global client base requirements; coverage on Canadian holidays may be necessary
• Strong Communication skills both oral and written
• Excellent interpersonal skills and customer service orientation
• Ability to work in a demanding environment and adjust to multiple demands; shifting priorities; ambiguity and rapid change

SS&C Technologies Canada Corp. fosters a positive equitable and progressive workforce and is committed to accommodating applicants with disabilities throughout the hiring process. We will work with applicants requesting accommodation at any stage of this process. If you require any accommodation during the application and hiring process please contact :

Thank you for your interest in SS&C! To further explore this opportunity please apply through our careers page on the corporate website at phone calls or email applications please. We thank all candidates for their interest but only those under consideration will be contacted.

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Unless explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or feebased recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.

Required Experience :

Senior IC

Key Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1

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