Senior Associate, Investor Services

SS&C Technologies; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player in financial services is seeking a Senior Associate for Investor Services. This role is pivotal in managing relationships with fund investors and ensuring compliance with AML requirements. You will be responsible for processing subscriptions, validating statements, and communicating with fund management. The company offers a hybrid work model, promoting work-life balance and professional development. Join a diverse and inclusive team that values collaboration and innovation, and make a significant impact in a dynamic environment. If you're ready to take the next step in your career, this is the opportunity for you.

Benefits

Hybrid Work Model

RRSP Matching Program

Flexible Personal/Vacation Time Off

Medical, Dental, Vision

Employee Assistance Program

Parental Leave

Training and Development

Discounts on fitness clubs and travel

Qualifications

• Minimum 3 years’ experience in fund administration or investor services.
• Strong communication and customer service skills are essential.

Responsibilities

• Act as main contact for fund investors and managers via email and phone.
• Process investor subscription and redemption activity as per guidelines.
• Prepare and validate investor statements and ensure compliance.

Skills

Hedge/Private Equity Fund administration

Investor/Shareholder services

Microsoft Excel

Communication skills

Customer service orientation

Ability to work in a demanding environment

Education

Undergraduate degree or equivalent experience

Tools

Microsoft Office

Job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Senior Associate, Investor Services

Location(s):

Mississauga, Ontario at 5255 Orbitor Drive

Toronto, Ontario at 200 Front Street West

Get To Know the Team:

SS&C is leading the way. We continue to look for today’s and tomorrow’s brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to reach out and apply to our welcoming and inclusive environment.

SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, integrity, and innovation to name a few. We are a fast-paced environment, who promote flexibility, authenticity and offer a hybrid working model to ensure employees can manage their day and meet both work and personal commitments.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
• Your Future: RRSP Matching Program, Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C Learning Institute
• Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

• Act as main contact for fund investors and managers via email and telephone correspondence.
• Process investor subscription and redemption activity in accordance with the fund’s offering documents and anti-money laundering (AML) requirements.
• Communicate pending transactions to fund management as required.
• Prepare and validate investor statements to fund accounting information.
• Prepare distribution of investor statements, letters and miscellaneous documents in accordance with investor and fund management instructions.
• Ensure distribution information is up to date and compliant in accordance with investor and fund management instructions.
• Prepare wire transfer instructions in accordance with investor and/or fund management instructions through various Internet banking platforms.
• Confirm expected cash activity was processed by the bank and communicated to fund accounting and/or fund management.
• Comply with department policies and procedures for processing of above activities.
• Participate in system and process enhancement.
• Perform other related duties as assigned by department management.

What You Will Bring:

• Minimum 3 years’ experience in Hedge/Private Equity Fund administration and/or Investor/Shareholder services
• Undergraduate degree or equivalent experience.
• Advanced knowledge of Microsoft Office product suite, specifically Excel
• Experience in the financial services is a plus.
• Knowledge of Anti-Money Laundering and KYC procedures is a plus.
• Overtime may be required to meet Client and Department deliverables
• Due to global client base requirements; coverage on Canadian holidays may be necessary
• Strong Communication skills both oral and written
• Excellent interpersonal skills and customer service orientation
• Ability to work in a demanding environment and adjust to multiple demands; shifting priorities; ambiguity and rapid change

SS&C Technologies Canada Corp. fosters a positive, equitable and progressive workforce and is committed to accommodating applicants with disabilities throughout the hiring process. We will work with applicants requesting accommodation at any stage of this process. If you require any accommodation during the application and hiring process, please contact: [e-mail]

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.

No phone calls or email applications please. We thank all candidates for their interest, but only those under consideration will be contacted.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.