Senior Analyst

Aon; Halifax; Remote; CAD 60,000 - 100,000; Full time

Job summary

An established industry player seeks a Senior Analyst for their Client Information Management team. In this role, you will empower clients by delivering exceptional service and support in health solutions. Your responsibilities will include reviewing contracts, auditing client plan information, and creating benchmarking reports. This dynamic position offers the chance to enhance processes and collaborate with cross-functional teams. Join a forward-thinking organization that values diversity and supports your professional growth while ensuring a healthy work-life balance.

Benefits

Comprehensive Benefits Package

Continuing Education & Training

Global Wellbeing Days

Flexible Working Solutions

Qualifications

• 3-5 years of experience in group insurance is an asset.
• Strong organization and interpersonal skills are essential.

Responsibilities

• Support data collection and accuracy in client information platform.
• Review contracts and maintain client plan information.

Skills

Group Insurance Experience

Organization Skills

Collaboration Skills

Detail Oriented

Bilingual (English, French)

Interpersonal Skills

Customer Service Orientation

Time Management

Self-Starter

Education

University or College Graduate in Financial Services

Commitment to Professional Development

Job description

Aon Is Looking for a Senior Analyst, Client Information Management - Health Solutions Practice (anywhere in Canada).

As part of an industry-leading team, you will help empower results for our clients by delivering outstanding service and support as part of our Health Solutions business group within Aon.

Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Review contract, amendments, financial agreements as part of plan changes and change in carrier or new client onboarding;

• Support and maintain data collection and accuracy in Aon’s proprietary client information platform;
• Review, audit and maintain of client plan information;
• Create, compare and review plan summaries working with client teams;

Create and review plan prevalence benchmarking reports;

• Assist with ad-hoc client service questions, work with carriers and other business units to resolve and support clients;
• Draft reports and correspondence;
• Build strong working relationships and collaborate effectively on cross functional teams with colleagues, clients, client teams and carriers;
• Increase efficiency by identifying ways to improve standardized processes to add value to client deliverables;
• Maintaining an up-to-date knowledge of the group benefits industry, systems, products, trends and emerging technology, while having a thorough understanding of how this relates to increasing value to clients;
• Participate in team projects and activities which drive innovation, improved client value and business result

How this opportunity is different

As a Senior Analyst in our Client Information Management team you will be supporting client teams in the servicing of clients with respect to plan design, contract management and benchmarking. Working with senior team members you will be involved with a variety of client deliverables including but not limited to contract reviews, plan design summaries and prevalence benchmarking, addressing ad hoc Client questions related to plan design, carriers and programs.

Skills and experience that will lead to success

• Minimum of 3 – 5 years of progressive work experience in group insurance would be considered an asset;
• Demonstrated skills in organization, collaboration, detail oriented;
• Bi-lingual (English, French) abilities would be considered an asset;
• Excellent interpersonal, communication (oral and written) skills;
• Must be a highly motivated, accountable, customer service and team oriented individual;
• Need someone who is a self-starter and who has curiosity. Someone who has interest in continually learning and challenging themselves to think outside of the box and step outside of their comfort zone;
• Excellent time management and prioritization skills, ability to work under deadlines, and work on several projects simultaneously is critical;
• Works well as part of a team and ability to self-manage;
• Ability to discover, ask key questions and seek for guidance where appropriate. Interest to think beyond day to day task and understand how your work aligns to the success of Aon’s Health Solutions practice; and
• Applicants who do not have the industry experience but have the required education and skills will also be considered.

Education :

• University or College graduate in Financial Services, or related discipline, or equivalent years of industry experience; and
• Commitment to professional development.

We offer you

A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work / life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

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