Senior Advisor Change Management

Bnc; Montreal; Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Health and wellness program

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Community initiatives involvement

Virtual sleep clinic

Job summary

National Bank is seeking a Senior Advisor, Change Management to partner with Strategy Execution and Enablement Office teams in Montreal. You will lead change management, readiness, and transformation initiatives, bridging strategy to execution, and helping leaders prepare for and sustain new ways of working.

The role emphasizes stakeholder engagement, training, communications, and measurement of adoption, with a hybrid work environment and opportunities for professional development.

Qualifications

• Bachelor's degree in business administration, human resources, organizational development, psychology or related field.

Responsibilities

• Develop and implement change management plans for pillars, coordinating readiness, engagement, adoption, comms and training.
• Translate priorities into practical change approaches and integrate activities into plans.
• Conduct stakeholder and impact assessments to identify process, tech, structure and role impacts.
• Support executives with tools and messages to address concerns and foster adoption.
• Facilitate workshops and focus groups to identify risks and readiness gaps.
• Measure readiness and adoption using dashboards and risk registers; advise pillar leaders.

Skills

Analytical skills

Change management

Driving results

Leadership

Organizational development

Partnerships

Project management

Stakeholder management

Teamwork

Empathy

Initiative

Learning agility

Mobilization

Resiliency

Workshop facilitation

Education

Bachelor's degree in business administration, human resources or related field

Job description

Area(s) of interest: Advisory services, Commercial banking, Human resources

Location(s): Montreal

A career as a Senior Advisor, Change Management on the Strategy Execution and Enablement Office team at National Bank means acting as a key partner to the teams responsible for our strategic pillars. This role allows you to make a positive impact on our organization through your expertise in change management, organizational readiness and complex transformation initiatives. You will help bridge organizational strategy and its successful implementation. Your role will involve helping teams, leaders and stakeholders prepare for change, adopt new ways of working and sustain them over time. Your job

• Develop and implement change management plans for assigned strategic pillars, coordinating readiness, engagement, adoption, communication and training activities with the teams involved.
• Translate business priorities and organizational requirements into practical approaches and integrate change management activities into project and implementation plans.
• Conduct stakeholder and organizational impact assessments to identify impacts on processes, technologies, structures, roles and ways of working.
• Support executives and leaders in preparing their teams for change by providing tools, key messages and strategies to address concerns and foster adoption.
• Facilitate workshops, focus groups and feedback sessions to identify risks, readiness gaps and opportunities to improve the experience of employees impacted by change.
• Measure readiness and adoption using indicators, dashboards and risk registers, and provide recommendations to pillar leaders and governance forums.

Your team The Strategy Execution and Enablement Office brings together specialists who work in an agile, proactive and collaborative manner to support the delivery of strategic priorities and the organization’s transformation. As part of this team, you will work closely with the strategic change and organizational readiness lead, pillar leaders, program managers, project teams, communications specialists and various stakeholders. The team stands out for its collaborative and integrated approach and its commitment to creating a consistent employee experience throughout periods of transformation. We aim to provide you with maximum flexibility to support your quality of life. This includes a hybrid work environment and a flexible and adaptable work schedule. National Bank values continuous development and internal mobility. Our personalized training programs, based on learning through experience, help you master your role and develop new areas of expertise. Resources such as the Data Academy, language training, the Harvard Learning Center, as well as coaching and mentoring support, are available to you at all times.

Prerequisites

• Bachelor's degree in business administration, human resources, organizational development, psychology, communications or a related field
• At least 7 years of experience in change management, organizational transformation, project delivery or organizational effectiveness
• Experience supporting complex transformation initiatives involving multiple stakeholders
• Experience conducting organizational impact assessments and developing readiness and adoption plans
• Experience working in a matrix organization and with cross-functional teams

Languages:

Reason to require this language: you will need to work closely with our colleagues outside Quebec.

Skills

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Analytical Skills Change Management Driving Results Leadership Organizational Development Partnerships Project Management Stakeholder Management Teamwork Empathy Initiative Learning Agility Mobilization Resiliency Workshop facilitation

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

• Health and wellness program, including many options
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Why work at National Bank?

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?

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