Advisor, Talent Attraction and Recruitment Excellence

National Bank of Canada; Montreal; Hybrid; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Health and wellness program

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Involvement in community initiatives

Virtual sleep clinic

Job summary

National Bank is seeking an Advisor in Talent Attraction and Recruitment Excellence in Montreal. Hybrid, permanent, full-time role focused on supporting recruitment users, optimizing processes and delivering actionable data-driven insights.

The position emphasizes collaboration with HR systems, EPM and technology teams to modernize talent acquisition practices while delivering a superior candidate and employee experience.

Qualifications

• Bachelor’s degree in human resources, administration, IT or a related field.
• 5+ years of experience in talent acquisition, operations or HR systems.
• Experience with Recruitment CRM / Talent platforms such as Avature, SAP SuccessFactors Recruiting, Workday Recruiting, SmartRecruiters or Phenom.
• Experience in process improvement, functional support or HR technology projects.
• Strong communication skills, both verbal and written.

Responsibilities

• Provide specialized second-level expertise to talent acquisition teams and recruitment platform users.
• Diagnose and resolve problems related to processes, data or systems.
• Document issues and tickets, coordinate escalations with specialized teams and follow resolutions.
• Collaborate with Recruitment, attraction and Data Office stakeholders during projects and rollouts of new features.
• Support performance and decision-making by providing reports, lists, dashboards and recruitment data.
• Design and maintain documentation, SharePoint and user guides to train users.
• Proactively identify optimization opportunities and irritants to recommend improvements.

Skills

Talent acquisition

HR systems

Process improvement

Clear communication

Education

Bachelor’s degree in human resources or related field

Tools

Avature

SAP SuccessFactors Recruiting

Workday Recruiting

SmartRecruiters

Phenom

Job description

Advisor, Talent Attraction and Recruitment Excellence

Hybrid

Job number

36461

Category

Intermediate Professional

Status: Permanent

Schedule: Full-Time

30-Oct-2026

Area(s) of interest: Human resources

Location(s): Montreal

A career as an Advisor in operational excellence Talent Attraction and Acquisition at National Bank means acting as a resource person to support users, promote best practices, optimize processes and promote effective use of the recruitment system. This position allows you to have a positive impact on your colleagues and our organization by improving their day-to-day lives by improving processes and user experience.

• Provide specialized second-level expertise to talent acquisition teams and recruitment platform users
• Diagnose and resolve problems related to processes, data or systems
• Document issues and tickets when required, coordinate escalations with specialized teams when necessary and follow resolution
• Collaborate with the Recruitment, attraction and Data Office Business Owner (BPO), technology teams, suppliers and business stakeholders during projects and rollouts of new features
• Support performance and decision-making by being the resource person for reports, lists, dashboards and recruitment-related data
• Design and maintain documentation, SharePoint and user guides that will help you support and train users
• Proactively identify optimization opportunities and operational irritants to make recommendations for improvement

Your team

Our team is made up of talent attraction and recruitment experts who focused on strategic initiatives that support talent acquisition across Canada as well as large-scale projects aimed at modernizing our talent acquisition practices, processes and tools. Our goal is to diversify our talent pools while offering exceptional experience to our candidates, employees, recruiters and managers.

Our team values everyone's passions and bold ideas. Whether it's helping our internal and external candidates achieve their goals or your colleagues achieve what they love in life, we're united. We know that we can count on our team to promote knowledge sharing and mutual support.

Career opportunities are numerous and we encourage internal mobility. Career paths in your role, opportunities to develop in the Employee Performance Experience team and other possibilities are available. Access to colleagues with diverse expertise, experience and profiles will enrich your development from every point of view.

Prerequisites

• A bachelor’s degree in human resources, Administration, Information Technology or a related field
• 5 years or more of experience in talent acquisition, operations or HR systems
• Significant experience with Recruitment CRM / Talent platform such as Avature, SAP SuccessFactors Recruiting, Workday Recruiting, SmartRecruiters or Phenom
• Experience in process improvement, functional support or HR technology projects
• Rigor and the ability to communicate clearly, both verbally and in writing

Languages:

Reason to require this language: you will need to work closely with our colleagues outside Quebec.

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In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

• Health and wellness program, including many options
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Why work at National Bank?

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?

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