Senior Advisor Transformation

Banque Nationale du Canada; Montreal (administrative region); Hybrid; CAD 100,000 - 140,000; Full time

Benefits offered by this job

Health and wellness program

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Community involvement initiatives

Virtual sleep clinic

Job summary

National Bank is seeking a Senior Transformation Advisor within Capital Markets Operations to drive strategic initiatives, simplify and automate processes, and lead cross-functional changes in a hybrid work environment. The role emphasizes data-driven improvements, change management, and collaboration with business, operations, and technology teams.

The candidate will guide transformation roadmaps, coordinate priorities across stakeholders, and deliver sustainable process optimizations in

Qualifications

• Bachelor’s degree in administration, finance, engineering, or a related field; 7 years of relevant experience, or a master’s degree and 5 years of relevant experience.
• Experience in operational transformation, continuous improvement, business process optimization, or change management.
• Strong knowledge of Capital Markets and financial market operations.
• Experience documenting business processes, requirements, and target operating models.
• Experience leading cross-functional initiatives and managing multiple stakeholders in a complex environment.
• Facilitation, workshop leadership, and business analysis capabilities.

Responsibilities

• Contribute to the delivery of strategic initiatives by simplifying, optimizing, and automating Capital Markets operational processes.
• Analyze business needs, identify improvement opportunities, and propose data-driven solutions.
• Lead continuous improvement initiatives to enhance efficiency, controls, data quality, and performance.
• Coordinate stakeholders, priorities, and deliverables aligned with transformation roadmaps.
• Communicate project progress, risks, issues, and recommendations to stakeholders and leadership.
• Facilitate workshops and collaborative sessions to redesign processes and support change adoption.

Job description

Area(s) of interest: Project management and agile methodology, Capital Markets and treasury, Operations

Location(s): Montreal, Montreal

A career as a Senior Transformation Advisor in the Strategy and Transformation – Capital Markets Operations team at National Bank means playing a key role in transforming and modernizing operational activities in support of Capital Markets. This position allows you to make a tangible impact on organizational performance through your expertise in operational transformation, continuous improvement, process optimization, and change management.

Your role

• Contribute to the delivery of strategic initiatives by simplifying, optimizing, and automating Capital Markets operational processes
• Analyze business needs, identify improvement opportunities, and recommend practical, data-driven solutions
• Lead continuous improvement initiatives to enhance efficiency, controls, data quality, and operational performance
• Coordinate stakeholders, priorities, and deliverables while ensuring alignment with business objectives and transformation roadmaps
• Communicate project progress, risks, issues, and recommendations to various stakeholders and leadership teams
• Facilitate workshops and collaborative sessions to redesign processes, support change adoption, and implement sustainable improvements

Your team

The Capital Markets Operations sector consists of specialists who work in an agile, proactive, and collaborative manner to seize opportunities, remain at the forefront of innovation, and continuously improve processes.

Within the Strategy and Transformation team, you are part of a multidisciplinary group of advisors and transformation specialists and report to the Senior Manager, Strategy and Transformation. Our team stands out for its collaborative approach, innovation mindset, and close partnership with business, operations, and technology teams.

We aim to offer you maximum flexibility to promote your quality of life. This includes a hybrid work environment and a flexible, adaptable schedule.

The Bank values continuous development and internal mobility. Our personalized training programs, based on learning through action, allow you to master your role and develop new areas of expertise. Tools such as the Data Academy, language training, the Harvard Learning Center, and coaching and mentoring support are available to you at all times.

Requirements

• Hold a bachelor's degree in administration, finance, engineering, or a related field and 7 years of relevant experience, or a master's degree and 5 years of relevant experience
• Demonstrate experience in operational transformation, continuous improvement, business process optimization, or change management
• Possess strong knowledge of Capital Markets and financial market operations
• Have experience documenting business processes, business requirements, and target operating models
• Demonstrate experience leading cross-functional initiatives and managing multiple stakeholders in a complex environment
• Possess strong facilitation, workshop leadership, and business analysis capabilities

Languages:

Reason to require this language: you will need to work closely with our colleagues outside Quebec.

Skills

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Analytical Skills Change Management Continuous Improvement Process Automation Project Delivery Project Management Teamwork Initiative Effective communication Influencing Stakeholder Relationship Management Workshop facilitation Organizational Transformation Transformational Change Collaboration

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

• Health and wellness program, including many options
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Why work at National Bank?

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?