Lead Strategic Change Management

Bnc; Montreal; Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Health and wellness program

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Community involvement

Virtual sleep clinic

Job summary

National Bank of Canada seeks a Lead, Strategic Change Management to drive organizational readiness and change adoption for the Momentum program. You will shape the strategy and coordinate across pillars to enable sustainable transformation.

You will collaborate with pillar leads, sponsors and senior leaders, align messaging with Communications, monitor outcomes, and guide interventions. The role offers a hybrid work environment and growth within a people-first bank.

Qualifications

• Bachelor’s degree in organizational development, business, HR, communications or related field.
• Significant experience leading change and organizational readiness for complex, multi-year transformations.
• Experience integrating change requirements across programs, sectors or pillars.
• Experience advising senior leaders on readiness, adoption and transformation risk.
• In-depth knowledge of change management, stakeholder engagement, behavioral change and adoption measurement.
• Experience in a matrix environment with programs, communications, HR, technology and business teams.

Responsibilities

• Develop an integrated change and organizational readiness strategy for a multi-year plan around six pillars.
• Assess cumulative impacts on roles, capabilities, processes, behaviours and ways of working.
• Define readiness, adoption, proficiency and sustainability criteria and monitor outcomes.
• Advise pillar leads and senior leaders on transformation risks and sequencing.
• Collaborate with Communications to align messaging, engagement and learning activities.
• Present a consolidated view of readiness, risks, capacity and stakeholder concerns to governance.

Skills

Change Management Driving Results

Leadership

Organizational Development

Stakeholder Management

Strategic Consulting

Strategic Partnerships

Teamwork

Initiative

Learning Agility

Mobilization

Strategic Vision

Process Improvement

Collaboration

Statistical Thinking

Education

Bachelor's degree in organizational development, business administration, human resources, communications, psychology or related field

Job description

A career as a Lead, Strategic Change Management on the Strategic Execution and Enablement team at National Bank means acting as a specialist in organizational readiness and change adoption for the Momentum program. This role allows you to make a positive impact on our organization through your expertise in organizational transformation, stakeholder engagement and leadership support.

Your job

• Develop an integrated change and organizational readiness strategy to support the implementation of a multi-year strategy built around six pillars.
• Assess the cumulative impacts of initiatives on roles, capabilities, processes, behaviours, structures and ways of working.
• Define readiness, adoption, proficiency and sustainability criteria and measures, then monitor outcomes to recommend appropriate interventions.
• Advise pillar leads, sponsors and senior leaders on transformation risks, initiative sequencing and their role in leading change.
• Collaborate closely with Communications and key stakeholders to align transformation messaging, engagement, learning activities and interventions that support adoption.
• Present a consolidated view of organizational readiness, adoption risks, team capacity and stakeholder concerns to governance committees.

Your team

The Strategic Execution and Enablement team has more than portfolio management, governance, communications, and change management specialists who work in an agile, proactive and collaborative manner to seize opportunities, remain at the forefront of leading practices and continuously improve processes. Within the Commercial Strategy & Growth sector, you are part of a dedicated team of colleagues and report to the Senior Director, Strategic Execution and Enablement. Our team stands out for its integrated approach to transformation, the complementary expertise of its members and its ability to engage multiple sectors around common objectives. We aim to offer you maximum flexibility to support your quality of life. This includes a hybrid work environment and a flexible and adaptable schedule. The Bank values continuous development and internal mobility. Our personalized training programs, based on learning through action, allow you to master your role and develop new areas of expertise. Tools such as the Data Academy, language training, the Harvard Learning Centre, as well as coaching and mentoring support, are available to you at all times.

Prerequisites

• Hold a bachelor's degree in organizational development, business administration, human resources, communications, psychology or a related field
• Have significant experience leading change and organizational readiness strategies for complex, multi-year transformations
• Have experience integrating change requirements across multiple programs, business sectors or strategic pillars
• Have experience advising senior leaders and sponsors on organizational readiness, adoption and transformation risk management
• Demonstrate in-depth knowledge of change management, stakeholder engagement, behavioural change and adoption measurement
• Have experience working in a matrix environment involving program, communications, human resources, technology and business teams

Languages:

Reason to require this language: you will need to work closely with our colleagues outside Quebec.

Skills

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Change Management Driving Results Leadership Organizational Development Stakeholder Management Strategic Consulting Strategic Partnerships Teamwork Initiative Learning Agility Mobilization Strategic Vision Process Improvement Collaboration Statistical Thinking

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

• Health and wellness program, including many options
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people's lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Why work at National Bank?

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person's unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?

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