Senior Administrator / Lead

Salvaggio Dentistry; Brampton; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Health Spending Account (HSA)

Discounted Dentistry for Family & Friends

Anniversary & Birthday Gifts

Team Wellness Days

Team Member of the Month Recognition

Continuing Education & Professional Growth Opportunities

Quarterly Team Builders & Social Events

Job summary

A dental practice in Brampton is seeking a Senior Dental Administrator / Patient Coordinator with leadership potential. The ideal candidate has over 5 years of experience, excels in patient care and scheduling, and possesses familiarity with AbelDent. Responsibilities include overseeing patient reception, managing multi-provider scheduling, and supervising treatment plans. The practice promotes a supportive environment, emphasizes continuous professional growth, and values team contribution. Join us to make a meaningful impact in a family-oriented atmosphere.

Qualifications

• Minimum 5+ years of experience in a dental office environment.
• Proven ability to manage multi-provider schedules efficiently.
• Previous management or supervisory experience considered an asset.

Responsibilities

• Oversee the entire patient reception experience.
• Manage and optimize multi-provider scheduling.
• Coordinate treatment plans and financial agreements.
• Supervise preparation and submission of insurance claims.
• Lead communication across all patient channels.

Skills

Dental terminology

Multi-provider scheduling

Communication skills

Organizational skills

Self-driven

Tools

AbelDent

Job description

Overview

Position: Senior Dental Administrator / Patient Coordinator (with Leadership Potential)

Job Type: Full-Time

Work Location: In Person

At Salvaggio Dentistry, we’re not just about teeth—we’re about people. Our mission is to make a massive, positive impact on the lives of our patients and our team by delivering exceptional dental care in a fun, compassionate, and family-oriented environment.

We are guided by a strong set of core values that shape everything we do:

• Superb Quality – The best care, materials, and standards—always
• Appreciation – Gratitude for the opportunity to serve every day
• Love – A true family atmosphere for our patients and team
• Value – Patients receive more than they expect, every visit
• Amusement – A fun, stress-free, and welcoming environment
• Generosity – Giving back to our team, patients, and community
• Growth – Continuous personal and professional development
• Integrity – Honoring our word and standing by our promises
• Opportunity – Empowering our team to grow and lead

If you’re an experienced dental professional who thrives on leadership, accountability, and meaningful patient connections, this is an exciting opportunity to grow with a practice that truly cares.

About the Role

We are currently accepting applications for a Senior Dental Administrator / Patient Coordinator with leadership potential. This role is ideal for a seasoned dental professional with extensive front-desk and treatment coordination experience who is ready to take on a leadership-focused position.

You will play a critical role in overseeing the patient experience, supporting daily production goals, coordinating treatment, and acting as a key liaison between the administrative, clinical, and leadership teams. Your work will directly contribute to the smooth operation, culture, and growth of the practice.

Who This Role Is Perfect For

• A highly experienced dental administrator who excels in patient care, scheduling, and practice operations
• A treatment coordinator ready to take on more responsibility, ownership, and supervisory influence
• A senior-level dental administrator who leads with empathy, communication, and accountability

Our ideal team member embodies Salvaggio Dentistry’s values and demonstrates professionalism, curiosity, honesty, impact, and passion in everything they do.

Key Responsibilities

• Oversee the entire patient reception experience, ensuring every interaction reflects professionalism, warmth, empathy, and efficiency
• Manage and optimize multi-provider scheduling to support daily and long-term production goals
• Coordinate, explain, and present treatment plans and financial agreements with clarity and compassion
• Supervise the accurate preparation and submission of insurance claims, predeterminations, and treatment estimates, minimizing delays in reimbursement
• Lead consistent and empathetic communication across all patient channels (phone, email, text, and in-person)
• Oversee appointment confirmations and follow-ups to reduce no-shows and maintain a steady schedule
• Take ownership of end-of-day financial and operational reconciliation, ensuring accuracy and readiness for the next business day
• Serve as a liaison between administrative, clinical, and leadership teams to ensure seamless collaboration
• Participate in morning huddles and contribute to team alignment and performance
• Support monthly and annual production targets through effective scheduling and patient coordination

Qualifications

• Minimum 5+ years of experience in a dental office environment
• Strong understanding of dental terminology, treatment planning, and scheduling workflows
• Proven ability to manage multi-provider schedules efficiently
• Excellent communication skills with a patient-first mindset
• Highly organized, self-driven, and results-oriented with strong ownership and accountability
• Ability to juggle multiple priorities while maintaining accuracy and professionalism
• Proficiency with AbelDent (required; optimal proficiency preferred)
• Previous management or supervisory experience is considered an asset

When you join Salvaggio Dentistry, you’re not just an employee—you’re family. We are committed to your well-being, growth, and long-term success.

• Health Spending Account (HSA)
• Discounted Dentistry for Family & Friends
• Anniversary & Birthday Gifts
• Team Wellness Days
• Team Member of the Month Recognition
• Continuing Education & Professional Growth Opportunities
• Quarterly Team Builders & Social Events

Our Mission

At Salvaggio Dentistry, we aim to create lifelong relationships rooted in trust, gratitude, and exceptional care. We serve with efficiency, honesty, compassion, accountability, and joy—while making aesthetic dreams come true and anxiety a thing of the past.

Ready to Join Us?

If you’re a motivated, experienced dental professional who is excited to lead, grow, and make a real impact in a values-driven practice, we’d love to meet you.

Apply today by sending your resume and a brief cover letter to: