Senior Administrative Assistant

NR Consulting; Edmonton; On-site; CAD 40,000 - 55,000; Full time

Job summary

NR Consulting is seeking a Senior Administrative Assistant based in Edmonton, AB for a 1-year contract role. This entry-level position involves a range of administrative duties primarily supporting the Training & Accreditation team. Responsibilities include managing inquiries, updating databases, and assisting with project documentation, offering a great opportunity to engage in key operational processes within the IT services sector.

Qualifications

• Entry level position requiring strong organizational skills.
• Assist with administrative tasks related to training and accreditation.
• Ability to communicate effectively and manage data responsibilities.

Responsibilities

• Monitor the Training & Accreditation mailbox and process requests.
• Update databases and maintain the ACT3 database.
• Assist with project documentation and meeting preparations.

Skills

Data Management

Organization

Communication

Attention to Detail

Job description

Join to apply for the Senior Administrative Assistant role at NR Consulting .

• Title : Senior Administrative Assistant
• Location : Edmonton, AB
• Type : Contract
• Duration : 1 year

Description

Reporting to the Training & Accreditation Team Lead, the Data Administrator will perform a variety of administrative and clerical tasks. Responsibilities include supporting the Training & Accreditation team by assisting with daily tasks and supporting the team manager as needed.

Training and Accreditation Duties

• Monitor the Training & Accreditation mailbox, process email requests for exam bookings, rebooking, rescheduling, and cancellations.
• Handle inquiries related to eLearning, exams, and the Learning Management System.
• Update personal information in databases and deactivate access when necessary.
• Proof and edit eLearning scripts and documents used for courses and exams.
• Oversee the training inbox BOT (Oscar), reconcile, and analyze Oscar’s Status Reports.
• Correct errors made by Oscar, especially those related to data scraping for handwritten form submissions.
• Ensure exam booking confirmation emails are sent daily; report bugs and work with the team to resolve issues.
• Create accounts, assign exam content groups, and manage eLearning assignments and reassignments.
• Verify credentials, update user account information, and correct data as needed.
• Reconcile duplicate accounts, address system access issues, and update exams in the LMS.
• Maintain the ACT3 database through file reconciliation, manual updates, and corrections.
• Perform general administrative duties, including file management and recording outages in the Outlook Calendar.
• Manage BERNIE requests to support clients.

Additional Support

The Data Admin will also assist the Manager, Projects and Program Support with :

• Capturing meeting minutes and documenting project actions and next steps.
• Assisting in documenting processes and procedures.
• Following up with project teams on timelines and deliverables.
• Preparing project meeting agendas and stakeholder materials.
• Scheduling and attending project meetings as needed.
• Seniority Level : Entry level
• Employment Type : Contract
• Job Function : Administrative
• Industries : IT Services and IT Consulting

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