Senior Administrative Assistant

Impact Recruitment; Burnaby; On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Paid overtime

Competitive benefits

Three weeks vacation

Summer flex hours

Professional development

Job summary

Impact Recruitment's Burnaby client seeks a Senior Administrative Assistant to join the administrative team, combining hands-on work with a leadership role within the group. You will support partners, managers, and clients while guiding junior staff and ensuring high-quality service.

You will collaborate with the Administrative Manager on workflow, coverage, and team priorities, and handle year-end packages, tax documents, and client deliverables with accuracy and timeliness.

Qualifications

• 6+ years of administrative experience in a professional services or similar environment.
• Experience taking a lead role within an administrative team or coordinating others.
• Post-secondary education in administration, business, or related field.

Responsibilities

• Act as the senior member of the administrative team and provide day-to-day support and guidance to other administrators.
• Work closely with the Administrative Manager on workflow, priorities, coverage, and team coordination.
• Prepare and coordinate year-end packages, financial statements, tax documents, correspondence, and other client deliverables.
• Support billing, payments, time entry, and related administrative processes.
• Coordinate client onboarding, including gathering information, preparing documentation, and communicating with clients.
• Maintain accurate electronic client files and ensure documents are complete and organized.

Skills

Attention to detail

Communication skills

Time management

Team leadership

Client service

Education

Post-secondary education in administration/business

Tools

Microsoft Word

Excel

Outlook

Job description

We are recruiting for a Senior Administrative Assistant to join the administrative team of our established Burnaby client. This is an excellent opportunity for an experienced administrator who enjoys being hands-on while also taking a leadership role within a team. The successful candidate will work closely with the firm's administrative manager, helping oversee day-to-day administrative activities while supporting partners, managers, and clients.

About Our Client

Our client is an established professional services organization with a collaborative team environment and a strong reputation within its industry. The organization values accuracy, professionalism, teamwork, and delivering a high level of service to its clients. This is an opportunity to join a stable and supportive workplace where you will have the opportunity to take on responsibility and grow within the team.

About The Opportunity

This role is ideal for someone who is highly detail-oriented, organized, confident working with clients, and has previous experience taking a lead role within an administrative team. The successful candidate will become an important part of the day-to-day administration function, providing senior-level support to the team and helping ensure work is completed accurately, efficiently, and on schedule.

About The Position

• Act as the senior member of the administrative team and provide day-to-day support and guidance to other administrators.
• Work closely with the Administrative Manager on workflow, priorities, coverage, and team coordination.
• Prepare and coordinate year-end packages, financial statements, tax documents, correspondence, and other client deliverables.
• Support billing, payments, time entry, and related administrative processes.
• Coordinate client onboarding, including gathering information, preparing documentation, and communicating with clients throughout the process.
• Prepare and distribute information request letters and follow up with clients as required.
• Maintain accurate electronic client files and ensure documents are complete, organized, and prepared according to firm standards.
• Provide professional and responsive client service by phone, email, and in person.
• Support partners, managers, and the broader client services team with day-to-day administrative needs.
• Assist with reception, mail, couriers, filing, scanning, office supplies, and other general office administration.
• Participate in cross-training and provide coverage across the administrative team as required.
• Help identify opportunities to improve administrative processes and workflows.
• Support the team through peak periods, including additional hours during tax season and other high-volume deadlines.

The Requirements

• 6+ years of administrative experience, ideally within a professional services or public accounting environment.
• Previous experience taking a lead role within an administrative team or coordinating the work of others.
• Post-secondary education in administration, business, or a related field.
• Familiarity with CRA terminology and common tax/accounting documents is strongly preferred.
• Strong attention to detail and a high level of accuracy.
• Excellent written and verbal communication skills with a professional and client-focused approach.
• Strong organizational and time-management skills with the ability to manage competing priorities and deadlines.
• Advanced proficiency with Microsoft Word, Excel, and Outlook.
• A positive, collaborative attitude and the ability to work effectively as part of a team.
• Comfortable working in a fast-paced environment with repetitive, deadline-driven administrative tasks.
• Willingness to work overtime during peak periods, including occasional weekends.

Compensation

• Annual salary range $60,000 - $80,000; depending on experience.
• Paid overtime.
• Competitive benefits.
• Three weeks of vacation.
• Summer flex/reduced hours.
• Training and professional development support.

We welcome applicants from all backgrounds, experiences, and perspectives.

To be considered, applicants must be legally entitled to work in Canada, including holding any required permits.

Accommodation is available upon request throughout all stages of the recruitment process.