Senior Administrative Lead — Client Services & Workflows

Impact Recruitment; Burnaby; On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Paid overtime

Competitive benefits

Three weeks vacation

Summer flex hours

Professional development

Job summary

Impact Recruitment's Burnaby client seeks a Senior Administrative Assistant to join the administrative team, combining hands-on work with a leadership role within the group. You will support partners, managers, and clients while guiding junior staff and ensuring high-quality service.

You will collaborate with the Administrative Manager on workflow, coverage, and team priorities, and handle year-end packages, tax documents, and client deliverables with accuracy and timeliness.

Qualifications

• 6+ years of administrative experience in a professional services or similar environment.
• Experience taking a lead role within an administrative team or coordinating others.
• Post-secondary education in administration, business, or related field.

Responsibilities

• Act as the senior member of the administrative team and provide day-to-day support and guidance to other administrators.
• Work closely with the Administrative Manager on workflow, priorities, coverage, and team coordination.
• Prepare and coordinate year-end packages, financial statements, tax documents, correspondence, and other client deliverables.
• Support billing, payments, time entry, and related administrative processes.
• Coordinate client onboarding, including gathering information, preparing documentation, and communicating with clients.
• Maintain accurate electronic client files and ensure documents are complete and organized.

Skills

Attention to detail

Communication skills

Time management

Team leadership

Client service

Education

Post-secondary education in administration/business

Tools

Microsoft Word

Excel

Outlook

Job description

Impact Recruitment's Burnaby client seeks a Senior Administrative Assistant to join the administrative team, combining hands-on work with a leadership role within the group. You will support partners, managers, and clients while guiding junior staff and ensuring high-quality service.

You will collaborate with the Administrative Manager on workflow, coverage, and team priorities, and handle year-end packages, tax documents, and client deliverables with accuracy and timeliness.