Senior Accounts Receivable Specialist

ROCKWOOL North America; Milton; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Senior Accounts Receivable Specialist to join their Corporate Finance team in Milton. This fully on-site role involves managing customer payments, creating invoices, and ensuring accurate financial reporting. The ideal candidate will have a diploma in accounting or finance, along with at least three years of experience in accounts receivable or credit and collections. This organization values sustainability and community involvement, offering a supportive work environment and a commitment to employee well-being. If you're ready to make a difference and grow your career in a dynamic setting, this opportunity is for you.

Benefits

Comprehensive medical, dental, and vision plans

Retirement Pension Matching Program

Generous PTO and paid holidays

Educational Assistance

Fitness reimbursement

Company-provided PPE

Qualifications

• Minimum 3 years of experience in Accounts Receivable or Credit & Collections.
• Proficient in MS Office and SAP FI/CO module.

Responsibilities

• Prepare and post customer payments and transactions related to accounts receivable.
• Respond to customer inquiries and maintain good customer relations.
• Perform month-end activities and prepare various reports.

Skills

Accounts Receivable Management

Communication Skills

Attention to Detail

Time Management

Problem Solving

Education

Diploma or Certificate in Accounting, Finance, or Business

Tools

MS Office (Excel, PowerPoint)

SAP FI/CO Module

Job description

We are seeking a Senior Accounts Receivable Specialist based in our Milton Office to join the Corporate Finance team. This is a fully on-site position.

Ready to help build a better future for generations to come?

In an ever-changing, fast paced world, we owe it to ourselves and our future generations to live life responsibly. At ROCKWOOL, we work relentlessly to enrich modern living through our innovative stone wool solutions.

Join us and make a difference!

Your future team:

• You will be reporting to the Accounts Receivable Manager along with two other team members.

What you will be doing:

The AR Representative prepares, posts, verifies, and records customer payments and transactions related to accounts receivable. Creates invoices according to company practices; submits invoices to customers.

Responsibilities include but are not limited to:

• Efficient support to Business area supported by Credit Manager.
• Accounts Receivable control and reporting for Rockwool Group (legal entities).
• Support Sales & Customer Service team as and when requested.
• Support the internal customers in providing all information to stakeholders in a timely manner.
• Support correct, timely and reliable consolidation of financial reporting data for its legal entities, Business Units, segments, and Departments in accordance with Rockwool Guidelines.
• Apply and post payments to customer accounts on a daily basis from various sources such as EFT/ACH/Wire, credit & debit card payments and unapplied cash.
• Respond to customer inquiries, maintain good customer relations, and perform root cause analysis.
• Initiate professional contact with internal customer service representatives and external customers as needed to support AR initiatives.
• Approve shipments (Release orders) based on payment and credit history.
• Monitor customer accounts relative to their assigned credit limits.
• Analyze D&B credit reports to assess customer’s credit worthiness.
• Contact credit references, and/or obtain and review customer credit history through the credit check systems.
• Contact customers with delinquent accounts by phone, fax, email, and regular mail to collect customer balances.
• Reconcile customer account discrepancies, over/under payments, credits, etc. & Record adjustment entries on customer accounts as required.
• Responsible for month-end activities such as customer account clearing, account clean-up, and reconciliation. Prepare various month-end reports such as AR ageing schedule and send monthly statements to customers.

What you bring:

• Diploma or Certificate in accounting, finance, or business.
• Minimum 3 years of experience as AR representative or Credit & Collections.
• Written and spoken English language to a high professional business level.
• A proven ability to maintain communication with internal and external customers on different organizational levels.
• Able to work under time pressure; being continuously alert for accuracy on numbers and facts.
• Proficient in MS Office (MS Excel expert level, PowerPoint), SAP FI/CO module.
• Performing required monitoring of existing customer portfolio and identifying emerging risks.
• Maintaining company credit exposures within set risk-bearing limits.
• Practice due diligence.
• Strong attention to detail and ability to notice discrepancies in data.

What we offer:

• Competitive Pay & Benefits from Day 1: Comprehensive medical, dental, massage therapy, and vision plans.
• Retirement Pension Matching Program
• Paid Time Off: Generous PTO, paid holidays, and top-up plans for maternity and paternity leave.
• Educational Assistance & Career Growth: Invest in your future.
• Wellness Perks: Fitness reimbursement and EAP access.
• Safety First: Company-provided PPE and programs to keep you protected.

Who we are:

Founded in 1937 in Denmark, ROCKWOOL transforms volcanic rock into sustainable, innovative products that improve lives and communities. With over 12,000 employees across 51 manufacturing facilities in 40+ countries, we share one common mission: to release the natural power of stone to enrich modern living. Sustainability is central to our business strategy. Through our partnership with One Ocean Foundation and in connection with our sponsorship of the Denmark SailGP team, we help raise awareness around ocean health challenges in an effort to accelerate solutions to protect it.

Work Environment & Conditions:

Our offices are designed to inspire collaboration, creativity, and meaningful social interactions, empowering employees to achieve balance and bring their best selves to work. ROCKWOOL is deeply committed to giving back to our communities. Through global philanthropic initiatives, community involvement, and sustainability efforts, we strive to create a positive impact in the communities we serve.

Our Culture and Commitment:

We are dedicated to fostering an inclusive workplace where everyone feels valued, respected, and heard. With employees representing 79 nationalities, we champion diversity, provide equal opportunities, and actively combat all forms of discrimination. At ROCKWOOL, you'll find a welcoming team environment built on what we proudly call “The ROCKWOOL Way”. This cultural foundation reflects our core values: ambition, responsibility, integrity, and efficiency.

ROCKWOOL is proud to be an Equal Opportunity Employer. We assess all qualified candidates based solely on their skills and qualifications, without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.