Senior Account Manager - Client Growth - Base plus commission

Setsail Interactive Inc.; Vancouver; On-site; CAD 75,000 - 100,000; Full time

Benefits offered by this job

Uncapped commission on close

Quarterly retention bonus

Career growth

Vancouver office

Job summary

Setsail Marketing in Vancouver is seeking an account manager to own a portfolio of client accounts. You will be the trusted advisor, keep campaigns moving, and spot what clients need next — earning uncapped commissions on growth.

You will work directly with our leadership team in a fast-paced, high-energy environment. Expect base salary with commission, quarterly retention bonuses, and clear career growth as the agency expands.

Qualifications

• 3+ years of account management experience, ideally in an agency.
• Proven ability to build strong client relationships and trust.
• Clear, confident communicator in writing and in meetings.
• Methodical, organized, and able to juggle multiple moving pieces.

Responsibilities

• Own a portfolio of active client accounts and serve as the main point of contact.
• Lead kickoff and onboarding meetings; deliver client proposals and handle invoicing.
• Grow the book by identifying client needs and closing additional services.
• Maintain high retention and grow revenue across your portfolio; develop growth plans with leadership.

Skills

Account management

Relationship building

Communication skills

Organizational skills

Business or accounting basics

Job description

About Us

Setsail Marketing is a full-service digital marketing agency specializing in SEO, paid advertising, performance marketing, branding, and AI-driven strategy. We work with growing businesses across Canada and the US to create marketing campaigns that deliver results. Our team thrives on creativity, collaboration, and results-driven marketing.

Role Overview

This is not an admin seat. You'll own a portfolio of active client accounts: be the person they trust, keep their campaigns moving, and spot what they need next — and earn uncapped commission on everything you grow. You'll work directly with our leadership team.

Key Responsibilities

Own Your Client Relationships

• Be the main point of contact for your portfolio of accounts.
• Keep clients confident, informed, and excited about the work we deliver.
• Lead kickoff and onboarding meetings for the accounts you take on.
• Write and deliver client proposals; handle invoicing and general account admin.

Grow Your Book

• Learn each client's business deeply enough to see what they need before they ask.
• Recommend and close additional services and projects within your accounts — with uncapped commission on what you close.
• Keep retention high and grow the revenue your portfolio generates over time.
• Build a growth plan for your book with our leadership team.

75,000-100,000 per year (base + commission)

Uncapped commission on new business you close within your accounts

Quarterly retention bonus for keeping and growing your client portfolio

Career growth as the agency grows

A creative, high-energy team in our Vancouver office

Who You Are

3+ years of account management experience, ideally at an agency.

A relationship builder with a proven track record in client-facing roles.

A clear, confident communicator — in writing and in the room.

Methodical, organized, and calm juggling many moving pieces.

Business or accounting skills are a bonus.