Security Team Lead - Full Time - Mount Sinai Hospital

Paladin Security; Toronto; Presencial; CAD 55.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free Uniforms

Dry cleaning & hemming/tailoring

Daily pay available

Descripción de la vacante

Paladin Security is seeking a Security Supervisor for Mount Sinai Hospital in Toronto, Ontario. The role focuses on supervising security staff, ensuring safety across the hospital, and coordinating with healthcare teams and law enforcement as needed.

The position requires leadership experience in healthcare security, strong communication, and the ability to handle high-pressure situations with professional conduct. Training for Use of Force and MOAB is available as part of onboarding.

Formación

• 2+ years of leadership experience in healthcare security
• Strong communication and conflict resolution skills
• Ability to work 12-hour shifts including standing and walking
• Certified in Use of Force (UOF) and Management of Aggressive Behavior (MOAB) or willingness to train
• Legally authorized to work in Canada

Responsabilidades

• Supervise security guards across all facilities.
• Provide leadership, scheduling, coaching, and training to site staff.
• Oversee daily operations including standing orders, attendance, audits and trainings.
• Document and communicate incidents, investigations and actions with Head Office and Client Service Manager.
• Deliver proactive and reactive security services including patrols, incident response, and report writing in the Mental Health Ward and Emergency Department.

Conocimientos

Leadership

Security operations

De-escalation skills

Report writing

Team coaching

Policy compliance

Educación

Police foundations / protection security and investigations (degree)

Descripción del empleo

Site Description:

Sinai Health is a leading academic health science center and a trailblazer for integrated care across the health continuum. Our fusion of science, innovation, care, and learning has earned us international, national, and provincial leadership for unique programs and compassionate care.

Site:

Mount Sinai Hospital

Pay Rate:

$27.86/hour

Internal Posting Date:

October 14, 2026

Internal Closing Date:

October 21, 2026

External Closing Date:

October 28, 2026

Duties and Responsibilities:

• Responsible for supervising the activities and job performance of security guards assigned to all areas belonging to their facility.
• Provide leadership, supervision, scheduling, coaching, and training to site staff while ensuring compliance with Paladin Security and site-specific policies.
• Oversee daily operations, including standing orders, shift activities, attendance management, security audits, and mandatory training requirements.
• Motivate, commend, and discipline staff as required, ensuring proper documentation and communication with Head Office and the Client Service Manager.
• Deliver proactive and reactive security services, including patrols, incident response, coded emergency response, and report writing within the Mental Health Ward and Emergency Department.
• Monitor, document, investigate, and elevate security incidents, complaints, and safety concerns as needed.
• Maintain a visible security presence, ensure the safety of staff, patients, and visitors, and support patient watch guards.
• Utilize verbal de-escalation techniques and provide professional customer service when working with vulnerable or distressed populations.
• Assist with security planning for high-risk patients and collaborate closely with healthcare teams, local law enforcement, and emergency services.
• Perform duties requiring physical fitness, including standing and walking for extended periods during 12-hour shifts.

WHAT YOU BRING

• 2 previous years of experience in a leadership role within healthcare security
• 2 previous years of experience in healthcare security
• Immunization records for mumps, measles, rubella, varicella, Covid-19, & two-step TB skin test
• Must be able to be clean-shaven for N95 mask fit testing
• Strong leadership, communication, and conflict resolution skills
• Ability to handle high-pressure situations in a professional manner
• Strong understanding of report writing, investigations, and incident management
• A degree in police foundations, protection security and investigations, criminology, or border services will be an asset
• Legally authorized to work in Canada
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants who do not possess these certifications can opt into Paladin's Use of Force (UOF)/Management of Aggressive Behavior (MOAB) training program prior to their onboarding training to ensure they meet the requirements of the position

Please be aware: The UOF/MOAB certification is not paid, as it is a pre-employment requisite; however, Paladin will cover all the costs of the training with a 6-month commitment to the position/availability.

WHY PALADIN

• Competitive salary and benefits package
• Free Uniforms
• Dry cleaning & hemming/tailoring allowance
• Work today, get paid today—daily pay available

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation, Paid Sick Days, Paid Holidays

This job reports to the Rufai Abukar

This is a Full-Time position1st Shift, 2nd Shift, 3rd Shift, Continental Rotation - (0700-1900/1900-0700).