Mississauga Hospital - Full Time Security Team Lead

Paladin Security; Toronto; On-site; CAD 28,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

Flexible daily pay options

Job summary

Mississauga Hospital, in partnership with Paladin Security, seeks a Full‑Time Security Team Lead to oversee daily activities of Security Officers on their shift and to represent Paladin Security and the facility.

Responsibilities include coaching staff, maintaining policy compliance, documenting incidents, writing reports, responding to emergencies, and coordinating with law enforcement to ensure the safety of staff, patients, and visitors in the Emergency Department.

Qualifications

• Valid Security License for the province of Ontario.
• Minimum 2-3 years of experience in security.
• Diploma in Justice studies/police foundations is considered an asset.
• Immunization records for MMR, Varicella and two step TB skin test.
• English (oral and written) fluency is a must.
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB).
• Applicants lacking these certifications can opt into Paladin's UoF/MOAB certification program prior to onboarding training to ensure they meet the requirements of the position.
• Legally Authorized to Work in Canada.

Responsibilities

• Oversee the daily activities and job performance of Security Officers on their shift.
• Represent Paladin Security Group as well as the facility assigned to.
• Provide leadership, direction and ongoing coaching and training.
• Ensure all site staff adhere to Paladin Security and hospital security policies and procedures.
• Ensure all Security Officers have received the mandatory training.
• Motivate staff and recommend commendations to their Supervisor.
• Ensure proper documentation is passed onto the Supervisor/CSM.
• Document and investigate security incidents and complaints.
• Communicate concerns/issues with Supervisor/Client Service Manager.
• Work 12-hour shifts providing proactive and reactive security patrols and responses to incidents in the mental health ward.
• Write reports and investigate routine incidents.
• Respond to coded emergencies quickly and efficiently.
• Display excellent customer service skills and work with people under stress or needing medical assistance.
• Work closely with vulnerable populations.
• Monitor and elevate security concerns within the Emergency Department.
• Assist in developing security plans for high-risk patients.
• Provide security presence and support throughout the Emergency Department.
• Utilize verbal de-escalation techniques to manage conflict.
• Oversee and support patient watch guards in the Emergency Department.
• Collaborate with local Law Enforcement and Emergency Services.
• Ensure the safety of staff, patients, and visitors within the Emergency Department.

Skills

Leadership

Coaching

Verbal de-escalation

Communication

English fluency

Education

Police Foundations Diploma

Job description

Mississauga Hospital - Full Time Security Team Lead(Paladin Security)

Trillium Health Partners and their security department are proud winners of the IAHSS Lindberg Bell Award 2017. It is also one of Canada’s largest academically-affiliated tertiary care hospitals with highly-specialized regional programs in advanced cardiac, vascular, stroke, neurosciences, orthopedic, and sexual assault/domestic violence services.

Averaging Agreement : Overtime is Averaging Agreement (AA) after 88 hours

Payrate: $24.91 /an hour (based on levelling system)

Internal Posting Date: October 19th, 2026

Internal Closing Date: October 26th, 2026

External Closing Date: October 27th, 2026

Job Description:

The Security Team Lead is responsible for overseeing the daily activities and job performance of the Security Officers assigned to their shift. The Team Lead is expected to represent Paladin Security Group as well as the facility they are assigned to.

• Provides leadership, direction and ongoing coaching and training
• Ensures all site staff adhere to all Paladin Security and hospital security policies and procedures
• Ensures all Security Officers have received the mandatory training
• Motivates staff and recommends commendations to their Supervisor
• Ensures proper documentation is passed onto the Supervisor/CSM
• Documents and investigates security incidents and complaint
• Communicates any concerns/issues with Supervisor/Client Service Manager
• Working on assigned shifts, you will work 12-hour shifts providing proactive and reactive security patrols and responses to incidents in the mental health ward
• You will be required to write reports and investigate routine incidents
• Respond to coded emergencies in a quick and efficient manner
• Display excellent customer service skills and be able to work with people who are under stress or in need of medical assistance
• Work closely with vulnerable populations
• Monitor for and elevate security concerns within the Emergency Department
• Assist in developing security plans for high-risk patients
• Provide security presence and support throughout the Emergency Department
• Utilize verbal de-escalation techniques to manage conflict
• Oversee and support patient watch guards within the Emergency Department
• Work closely with local Law Enforcement and Emergency Services
• Ensure the safety of staff, patients, and visitors within the Emergency Department

Prerequisites:

• Valid Security License for the province of Ontario
• Minimum 2-3 years of experience in security
• Diploma in Justice studies/police foundations is considered an asset.
• Immunization records for MMR, Varicella and two step TB skin test
• English (oral and written) fluency is a must
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants lacking these certifications can opt into Paladin's UoF/MOAB certification program prior to their onboarding training to ensure they meet the requirements of the position
• Please be aware: The UoF/MOAB certification is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability
• Legally Authorized to Work in Canada

Why Choose Paladin?

• Get paid your way with flexible daily pay options

Education Requirements (All)

Police Foundations Diploma
Minimum 2 year experience in security

Certification Requirements (All)

Valid Certification in First Aid, CPR and AED
Valid Security License
Minimum of 1 year security experience
Immunization Record for Measles, Mumps, Rubella and Varicella and two step TB skin test
COVID Double Vaccinated
Vulnerable Sector Check
Proof of immunizations for TB, MMR, Varicella

Additional Information / Benefits

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Sick Days

This job reports to the Client Services Manager

This is a Full-Time position1st Shift, 2nd Shift, 3rd Shift, Weekends.