Security Team Lead Baycrest Hospital

Paladin Security; Toronto; On-site; CAD 52,000 - 76,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Paid Vacation

Paid Sick Days

Paid Holidays

Job summary

Paladin Security Group Ltd. is hiring a Security Team Lead for Baycrest Hospital in Toronto. You will supervise security officers, coordinate shifts, and ensure adherence to hospital and Paladin policies.

The role covers access control, CCTV, and incident response across a 3rd shift, weekends, with overtime after 88 hours. We seek strong leadership, excellent communication, and proven dispatch or scheduling experience.

Qualifications

• High school diploma or equivalent.

Responsibilities

• Liaise with visitors, clients, and staff to address concerns and ensure safety.
• Coordinate with the Site Coordinator and ensure timely communication of issues.
• Document and investigate security incidents following procedures.
• Ensure shift activities and policies are followed by site staff.
• Coach staff and hand off documentation to Site Coordinator.
• Monitor and operate access control, CCTV, fire and life safety systems.
• Make emergency announcements as needed and manage call dispatch.
• Assist in tracking and deployment of security staff and manage keys/ID cards.
• Plan shift work schedules to ensure adequate coverage and training compliance.

Skills

Leadership

Customer Service

Communication

Multitasking

Dispatch Experience

CCTV & Access Control

Education

High School Diploma

Police Foundations/Justice Studies (asset)

Tools

CCTV systems

Access control systems

Job description

Security Team Lead Baycrest Hospital(Paladin Security Group Ltd.)

Overtime : Averaging Agreement (AA) after 88 hours

Posting Date : October 5, 2026

Internal Closing Date: October 12, 2026

Closing Date : October 19, 2026

Baycrest is a leading academic healthcare organization in Toronto dedicated to aging and brain health. Through specialized care, research, education, and senior living services, Baycrest supports older adults and their families while advancing innovation in healthy aging and dementia care.

Job Description:

• Liaise with visitors, clients, and staff to address concerns and ensure a safe and welcoming environment.
• Communicate any concerns or issues with the Site Coordinator in a timely manner.
• Document and investigate security incidents and complaints according to established procedures.
• Ensure all standing orders and scheduled daily activities are carried out for each shift.
• Ensure site staff adhere to all Paladin Security and Baycrest Hospital security policies and procedures.
• Coach staff when necessary and ensure proper documentation is passed onto the Site Coordinator.
• Monitor and operate numerous systems including access control, CCTV, fire and life safety.
• Make emergency overhead announcements as needed.
• Answer telephones and dispatch calls in a timely and efficient manner.
• Assist in tracking and deployment of security staff
• Manage the issuance and return of facility keys and ID/Access cards
• Plan and implement shift work schedules to ensure adequate coverage
• Ensure all Security Officers have received mandatory training and maintain compliance with training requirements.
• Manage attendance and address any attendance-related issues as needed
• Perform security audits to identify potential vulnerabilities and recommend corrective actions
• Provide proactive and reactive security patrols

Prerequisites:

• Double Vaccinated - Full Vaccinated from COVID-19 with 2 doses minimum.
• Valid Ontario CPR and First Aid Certification Level C (WSIB approved provider)
• Must have a minimum 1-2 years of experience in team lead security
• Diploma in Justice studies/police foundations is considered an asset
• Experience in Dispatch is preferred
• Excellent customer service, and communication skills
• Ability to multitask and prioritize responsibilities in a fast-paced environment
• Strong leadership abilities with a commitment to coaching and training
• Working knowledge of CCTV, access control systems, and other security equipment
• G class Drivers License
• Available to work continental shift
• Legally authorized to work in Canada
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)

Why choose Paladin?

• Competitive salary and benefits package.
• Daily pay available - your paycheck, on your schedule

#IND1

Education Requirements (All)

High School Diploma/GED

Certification Requirements (All)

First Aid, CPR Level C
Minimum of 1 year security experience
COVID Double Vaccinated
Minimum 1 Year of Dispatch or Scheduling Experience
Police Foundations Diploma / Law and Justice Studies Degree

Additional Information / Benefits

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

• Medical Insurance
• Life Insurance
• Dental Insurance
• Paid Vacation
• Paid Sick Days
• Paid Holidays

This is a Full-Time position3rd Shift, Weekends.