Security Specialist Supervisor

ASP Incorporated; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in the security sector, A.S.P. Incorporated, is seeking a Respite Security Specialist Supervisor in Toronto. Ideal candidates will have experience in security and law enforcement, showcasing strong leadership and communication skills. This role includes managing a security team, providing customer service, and ensuring safety at various locations. ASP values veterans and offers career growth opportunities in a supportive environment.

Benefits

Competitive salaries

Flexible schedules

Support for personal and professional success

Qualifications

• Minimum 1 year with Canadian Police or Armed Forces.
• 3 years in North American security industry.
• 2 years supervisory experience.

Responsibilities

• Provide security guard services including monitoring and patrolling.
• Manage and lead a team of security specialists.
• Document all security incidents clearly and accurately.

Skills

Leadership

Communication

Observation

Education

Graduate from a recognized community college in law enforcement or security

Job description

Are you passionate about Safety & Security and seeking the opportunity to join a team of security professionals?

A.S.P. Incorporated has provided security and customer service solutions for over 20 years to Canadian clients. We employ over 2000 employees and are a subsidiary of ICTS EUROPE, operating in 22 countries with more than 17,000 professionals. A.S.P. provides services to some of Canada's largest airports and has a significant presence in the commercial and residential spaces in Ontario and Alberta.

A.S.P. is looking for a Respite Security Specialist Supervisor who takes pride in providing a safe and secure environment and customer service in the most courteous manner. Work with integrity, respect, and always take responsibility for security and safety. We seek experienced police/military personnel for security specialist positions at City of Toronto respite, refugee, and shelter locations. We are committed to helping those who have served find fulfilling careers within our workforce. We value the expertise and experience of veterans and reservists and are eager to facilitate their transition to civilian life. Additionally, a career with ASP can provide experienced security guards with skills and work experience to become police officers, CBSA agents, or correction officers.

Applicants must be honest, confident, socially aware, responsible, and capable of assessing situations and reacting quickly. They should be resilient, tenacious, and able to remain calm in sometimes hostile situations. Strong leadership, confidence, and communication skills are essential, with the ability to work alone or as part of a professional team dealing with demanding challenges.

What you will do :

1. Provide security guard services at the City of Toronto building, including operating security systems, monitoring, and patrolling.
2. Monitor and patrol assigned areas, responding to routine, emergency, and law enforcement calls.
3. Act as an ambassador of the client site by providing customer service, responding to public inquiries, and performing guard tours along designated routes. Assist in the movement of visitors and staff.
4. Manage and lead a team of security specialists.
5. Maintain open communication with the client and ASP Incorporated.
6. Observe, investigate, and act on possible breaches of security, fire and safety hazards, illegal entry, theft, and utility malfunctions, informing authorities in emergencies.
7. Document all security incidents clearly and accurately.
8. Activate fire alarms and safety systems, assist in evacuation procedures, and escort emergency personnel to locations.
9. Enforce Trespass to Property Act, physically remove trespassers or individuals engaged in criminal acts, and legally arrest if necessary, surrendering to police.
10. Control access and screen unauthorized persons, removing trespassers or offenders, and maintaining logs of activities and incidents.
11. Perform open-up and lock-down procedures, bomb threat searches, and equipment inspections.
12. Respond to emergencies per the Emergency Response Manual, escorting authorities as needed.
13. Receive, record, and investigate complaints, prepare incident reports, and follow up as required.
14. Coordinate with shelter management regarding issues and safety concerns.

Who you are :

• Minimum 1 year of experience with Canadian Police or Canadian Armed Forces.
• Graduate from a recognized community college in law enforcement, security administration, justice studies, social services, mental health, or healthcare.
• At least 3 years of experience in the North American security industry, with related security functions.
• At least 2 years of supervisory experience in North American security.
• G class Driver's License, a clean driving record, and over 25 years old (mobile security experience is an asset).
• Experience with making or assisting arrests.
• Eligible to work in Canada.
• Strong communication and observation skills.
• Ability to work in high-stress environments and make quick, informed decisions.
• Licensed by the Province of Ontario as a registered Security Guard and maintain the license during employment.
• Certifications: Smart Serve, De-Escalation, SCDT, First Aid, CPR, AED.
• Knowledge of security policies, Acts, and legislation including the Criminal Code, Trespass to Property Act, Fire Code, and WHMIS.

Why you should work with A.S.P :

• We care about our team’s personal and professional success.
• We offer competitive salaries.
• Flexible schedules available.

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Security Supervisor • Toronto, ON, Canada