Security Guard - Emergency Response

Securitas, Inc.; Mississauga; On-site; CAD 29,000 - 32,000; Full time

Job summary

Securitas Canada Limited is hiring for a permanent, full-time security officer role at a site located at Dixie Rd. and Derry Rd. in Mississauga.

The position involves front-desk access control, visitor verification, and interaction with the public while maintaining a customer-service oriented approach. Responsibilities include dispatching on radio, enforcing site rules, responding to security and medical emergencies, patrolling the premises, and coordinating with local authorities as needed.

Qualifications

• Must hold Valid Ontario Security License.
• First Aid and CPR certification or willingness to obtain.
• Experience in security protocols and emergency response.
• G Class Driver's License with clean record required.
• Excellent written and verbal communication skills.

Responsibilities

• Perform access control at the front desk and verify visitors.
• Interact confidently with the public while maintaining professionalism.
• Dispatch duties via radio and respond to security incidents.
• Issue parking enforcement notices and respond to parking complaints.
• Respond to medical, security, and fire emergencies, including CPR/AED if needed.
• Monitor CCTV footage and perform site dispatches for emergencies.
• Conduct foot and mobile patrols inside and outside the facility.

Skills

Communication

Customer Service

Public Interaction

Incident Response

Patrol Duties

CCTV Monitoring

Radio Dispatch

Education

Ontario Security License

First Aid & CPR Certification

Tools

2-way Radios

CCTV Cameras

Job description

Securitas Canada Limited is one of Canada's largest providers of security services and a leader within our industry. Over 8,000 employees provide security services to thousands of public and private customers, large and small, across all sectors and verticals. Securitas is the second largest provider of security services globally. We have business operations in 45 markets and capabilities spanning from guarding to tech-enables security. We provide Integrated Guarding, Remote Guarding, Mobile Guarding, Onsite Guarding, Investigative Services and Technology Services.

This position is for an active permanent vacancy.

Position Overview:

Wages: $21.63/hr

Shift timings: TBD

Location: Dixie Rd. and Derry Rd.

RESPONSIBILITIES:

• Perform access control provision duties at the front desk, verifying visitors and contractors coming on-site.
• Demonstrate the ability and willingness to interact confidently with members of the public, employees, contractors, and visitors while maintaining a professional and customer-service-oriented approach. Respond to unauthorized access, loitering, disruptive behavior, and other security concerns by enforcing site rules and Trespass to Property procedures, utilizing sound judgment, de-escalation techniques, and established security protocols.
• Dispatch duties via radio communication accepting all radio calls.
• Issue parking tickets for any infractions.
• Respond to parking operation complaints and emergency situations.
• Investigate and issue penalty notices to vehicles parked illegally within the client's area at Pearson Airport, including towing of vehicles interfering with traffic/ property access.
• Direct and control traffic ensuring safety of client employees and visitors.
• Provide support for special enforcement initiatives dealing with matters such as Accessible Parking, Fire Routes, etc.
• Prepare detailed briefs of evidence and complete necessary documentation/processes required for court proceedings when necessary.
• Escort medical staff including paramedics, police and firefighters when required.
• Respond to medical, security and fire related emergencies, and be prepared to perform CPR and AED if needed.
• Follow security breach procedures by notifying supervisors or other appropriate personnel when security breaches occur.
• Monitor CCTV footage and cameras for irregularities and perform dispatch duties for the site including emergency response.
• Perform foot and mobile patrols inside and outside the facility.

QUALIFICATIONS:

• Valid Ontario Security License.
• Valid Standard First Aid and CPR Certificate or be willing to obtain.
• Thorough understanding of security protocols and procedures including emergency response.
• Previous Security in Manufacturing facilities is desirable
• Previous Customer Service Experience
• Experience in dealing with Emergency Situations
• G Class Driver's License is required. G1 and G2 are not acceptable. Clean drivers abstract is required and will be requested.
• Excellent written and verbal communication skills.
• Capable of sustained standing and active patrol duties.
• Tech savvy with experience monitoring CCTV cameras and using 2-way radios.
• Previous experience with parking enforcement at the airport is a strong asset.

Securitas Canada celebrates diversity, and we welcome and encourage applications from the four designated groups: namely women, aboriginal people, visible minorities and persons with disabilities. Accommodations are available for applicants with disabilities throughout the recruitment process. We value diversity and inclusion and encourage all qualified people to apply.

Thank you to all that apply. Those selected for an interview will be contacted.

Further information about the Company: www.securitas.ca

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