Security Guard-Control Room Operator

Securitas Security Services USA, Inc.; Calgary; On-site; CAD 36,000 - 52,000; Full time

Benefits offered by this job

Free uniform

Virtual training

On the job training

Top industry rates of pay

Continuous learning opportunities

Job summary

Securitas Canada Limited in Calgary is seeking a qualified Control Room Operator for full-time security operations. The role involves monitoring CCTV, controlling access, and responding to security incidents in a fast-paced control room environment.

The successful candidate will have a valid provincial Security Guard License, a valid driver’s license, and strong computer skills. Experience in a control room or CCTV environment is highly valued.

Qualifications

• Valid provincial Security Guard License.
• Valid Driver’s license.
• Working knowledge of security operations and procedures.
• Strong computer skills and ability to navigate multiple security platforms.
• Prior control room/Call Centre or CCTV experience strongly preferred.
• Excellent communication skills and situational awareness.
• Ability to remain calm and professional during high‑pressure situations.
• Reliable, punctual, and able to work various shifts as needed.

Responsibilities

• Monitor CCTV systems and identify irregular or suspicious activities.
• Enforce all control room protocols without exception.
• Manage access control for staff, contractors, and visitors.
• Respond to alarms and security alerts in real time.
• Coordinate responses with on-site security personnel and law enforcement.
• Maintain accurate logs, reports, and incident documentation.
• Escalate issues to supervisors or management as required.
• Ensure compliance with all company policies and security procedures.

Skills

Security license

Driver’s license

Security operations

Computer skills

CCTV experience

Communication

Calm under pressure

Punctuality

Flexible shifts

Tools

Security platforms

Job description

Securitas Canada Limited

SECURITY GUARDS – FULL-TIME POSITIONS

Location: CALGARY

Securitas is a global leader in the security industry and has been providing security services since 1899. With over 8,000 employees in 25 District offices across Canada, and 370,000 employees globally, we possess the experience and knowledge to offer a broad range of expert services including: On-site Guarding, Mobile Patrol Guarding, Leading Technology Solutions, Remote Guarding, and Investigations.

We are seeking a qualified Control Room Operator to support site security operations. The successful candidate will monitor CCTV systems, manage access control, and respond to security‑related incidents in a fast‑paced control room environment.

These are full-time opportunities, and all shortlisted candidates will be required to complete a computer skills assessment as part of the pre-employment evaluation process.

We value diversity and inclusion and encourage all qualified people to apply.

https://www.securitas.ca/careers/security-guard

The posting will remain open until it is filled.

KEY RESPONSIBILITIES:

• Monitor CCTV systems and identify irregular or suspicious activities.

• Enforce all control room protocols without exception.

• Manage access control for staff, contractors, and visitors.

• Respond to alarms and security alerts in real time.

• Communicate with on‑site security personnel and law enforcement to coordinate responses.

• Maintain accurate logs, reports, and incident documentation.

• Escalate issues to supervisors or management as required.

• Ensure compliance with all company policies and security procedures.

QUALIFICATIONS:

• Valid provincial Security Guard License.

• Valid driver’s license.

• Working knowledge of security operations and procedures.

• Strong computer skills and ability to navigate multiple security platforms.

• Prior control room/Call Centre or CCTV experience strongly preferred.

• Excellent communication skills and situational awareness

• Ability to remain calm and professional during high‑pressure situations.

• Reliable, punctual, and able to work various shifts as needed.

• Must be available in the daytime, evening and overnight shifts as needed.

OTHER BENEFITS:

• Free uniform

• Virtual training

• On the job training

• Top industry rates of pay

• Continuous learning opportunities

Further information about the Company:

www.securitas.ca

#AF-WesternCanada

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.