Security Command Center Operator - BILINGUAL

Securitas Security Services USA, Inc.; Ottawa; On-site; CAD 48,000 - 54,000; Full time

Benefits offered by this job

Full benefits package after 3 months

Pension plan

Paid sick days after 12 months

Free uniforms

Job summary

Securitas Canada is seeking a full-time Security Command Center Operator to protect client property and personnel. You will monitor and report incidents, perform periodic patrols, and use access control to maintain safety.

You must be bilingual in English and French, hold a valid Ontario security guard license, and be able to work rotating nights, evenings, weekends, and days. Strong observation, communication, and composure under pressure are essential.

Qualifications

• Bilingual in English and French, strong verbal and written skills.
• Full-time availability with rotating night, evening, weekend, and day shifts.
• Must have a valid Ontario Security guard license.
• Strong observational skills for detecting security threats.
• Excellent communication and interpersonal abilities.
• Calm and composed under pressure.
• Proficient with security equipment and technology.
• Capable of working in a high-volume, fast-paced environment with constant intercoms, calls, and reporting.

Responsibilities

• Provide excellent customer service to clients and customers.
• Conduct remote patrol, manage access control, and respond to emergencies.
• Perform safety and security duties with professionalism and integrity.
• Complete incident reports for security purposes.
• Respond to emergencies and escalate to law enforcement as needed.
• Write reports, respond to emails, create access profiles, and more as assigned.
• Other duties as assigned.

Skills

Bilingual English/French

Full-time availability with rotating/3

Ontario Security Guard License

Observational skills

Communication skills

Calm under pressure

Security equipment proficiency

High-volume environment adaptability

Job description

We are seeking a full-time Security Command Center Operator to join our team.

In this position, you will play a pivotal role in providing for the security and safety of client property and personnel. You will observe and report activities and incidents at the assigned client site and make periodic patrols to check for irregularities and to inspect protection devices.

RESPONSIBILITIES

• Provide excellent customer service to clients and customers.
• Conduct remote patrol, provide access control and respond to emergency situations in an appropriate and timely manner.
• Perform safety and security duties with the highest standards of professionalism and integrity.
• Complete incident reports for security purposes.
• Respond to emergencies and elevate to law enforcement agencies as required.
• Write reports, respond to emails, create access profiles, and all other tasks assigned by the Supervisor.
• Other duties as assigned.

QUALIFICATION

• Bilingual in English and French, strong in both verbal and written.
• Availability to work full-time, with rotating shifts of nights, evenings, weekends, and days.
• Must have a valid Ontario Security guard license.
• Strong observational skills with the ability to detect and respond to security threats.
• Excellent communication and interpersonal skills.
• Ability to remain calm and composed under pressure.
• Proficiency in using security equipment and technology.
• Ability to work in a high-volume and fast-paced work environment, involving constant intercom use, phone calls, and computer-based reporting.

WHAT WE OFFER

• $25 per hour
• Full benefits package after 3 months
• Pension plan, paid sick days (after 12 months), and free uniforms
• Opportunities for advancement and development within Securitas Canada.

Securitas Canada celebrates diversity, and we welcome and encourage applications from the four designated groups: namely women, aboriginal people, visible minorities and persons with disabilities. Accommodations are available for applicants with disabilities throughout the recruitment process.

#AF-EasternCanada

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.