Security Command Center Operator

Securitas Canada; Ottawa; On-site; CAD 33,062 - 38,572; Full time

Benefits offered by this job

Full benefits after 3 months

Pension plan

Free uniforms

Job summary

Securitas Canada is hiring a full-time Security Command Center Operator to safeguard client property and personnel. You will monitor activities, report incidents, and perform periodic remote patrols, access control, and emergency responses at the client site.

The role requires bilingual English/French communication, a valid Ontario Security Guard license, and the ability to work in a fast-paced environment with rotating shifts. Competitive hourly pay and benefits offered.

Qualifications

• Bilingual in English and French (written and spoken).
• Availability to work full-time with rotating shifts (nights, evenings, weekends, days).
• Must have a valid Ontario Security Guard license.
• Strong observational skills to detect and respond to security threats.
• Excellent communication and interpersonal skills.
• Ability to remain calm and composed under pressure.
• Proficiency in using security equipment and technology.
• Ability to work in a high-volume, fast-paced environment with constant reporting.

Responsibilities

• Provide excellent customer service to clients and customers.
• Conduct remote patrol, provide access control and respond to emergencies promptly.
• Perform safety and security duties with professionalism and integrity.
• Complete incident reports for security purposes.
• Respond to emergencies and escalate to law enforcement as needed.
• Write reports, respond to emails, create access profiles, and perform tasks assigned by the Supervisor.
• Other duties as assigned.

Skills

Bilingual English/French

Observational skills

Communication skills

Security equipment proficiency

Calm under pressure

Education

Ontario Security Guard License

Tools

Security equipment

Intercom/phone systems

Job description

We are seeking a full-time Security Command Center Operator to join our team.

In this position, you will play a pivotal role in providing for the security and safety of client property and personnel. You will observe and report activities and incidents at the assigned client site and make periodic patrols to check for irregularities and to inspect protection devices.

Responsibilities

• Provide excellent customer service to clients and customers.
• Conduct remote patrol, provide access control and respond to emergency situations in an appropriate and timely manner.
• Perform safety and security duties with the highest standards of professionalism and integrity.
• Complete incident reports for security purposes.
• Respond to emergencies and elevate to law enforcement agencies as required.
• Write reports, respond to emails, create access profiles, and all other tasks assigned by the Supervisor.
• Other duties as assigned.

Qualification

• Bilingual in English and French, strong in both verbal and written.
• Availability to work full-time, with rotating shifts of nights, evenings, weekends, and days.
• Must have a valid Ontario Security guard license.
• Strong observational skills with the ability to detect and respond to security threats.
• Excellent communication and interpersonal skills.
• Ability to remain calm and composed under pressure.
• Proficiency in using security equipment and technology.
• Ability to work in a high-volume and fast-paced work environment, involving constant intercom use, phone calls, and computer-based reporting.

What We Offer

• $25 per hour
• Full benefits package after 3 months
• Pension plan, paid sick days (after 12 months), and free uniforms
• Opportunities for advancement and development within Securitas Canada.

Securitas Canada celebrates diversity, and we welcome and encourage applications from the four designated groups: namely women, aboriginal people, visible minorities and persons with disabilities. Accommodations are available for applicants with disabilities throughout the recruitment process.

#AF-EasternCanada

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.