Secretary 3 - Psychiatry Child & Adolescent

Shared Health-Soins Communs; Winnipeg; On-site; CAD 24,000 - 28,000; Full time

Job summary

Shared Health is seeking a qualified secretary to provide administrative support to the Child and Adolescent Mental Health Program at Health Sciences Centre in Winnipeg. The role includes transcribing, typing, handling telephone reception, scheduling patient appointments and data entry into the EPR/IHIS system.

Two years of related experience are preferred, with secretarial training and strong English communication.

Qualifications

• Two years of related experience; preferably in mental health setting.
• Secretarial training completed; Grade 12 education.
• Proficiency in Microsoft Office and English communication.

Responsibilities

• Transcribe, type, or input correspondence, reports, patient histories and statistics.
• Provide telephone reception, schedule patient appointments, and inform families and service providers.
• Enter data into the EPR/IHIS system.
• Provide back-up secretarial services to other staff in the program.

Skills

Typing 50 wpm

Medical terminology

Microsoft Office

ESP scheduling system

Interpersonal skills

English communication

Indigenous language knowledge

Education

Grade 12

Secretarial training

Administration training

Tools

EPR/IHIS system

Environment for Scheduling Personnel (ESP)

Job description

Requisition ID: 414831

Position Number: 20017875

Posting End Date: November 16, 2026

City: Winnipeg

Employer: Shared Health

Site: Health Sciences Centre - 771 Bannatyne Avenue

Department / Unit: Psychiatry Clin Admin Child & Adolescent

Job Stream: Non-Clinical

Union: CUPE

Anticipated Start Date: 12/07/2026

FTE: 1.00

Anticipated Shift: Days

Work Arrangement: In Person

Daily Hours Worked: 7.50

Annual Base Hours: 1950

Salary: $24.400 , $25.104 , $25.829 , $26.578 , $27.347 , $28.138

Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

The incumbent is responsible for the effective, efficient provision of secretarial support to the Child and Adolescent Mental Health Program.

Duties include:

• Transcribing, typing or inputting correspondence, reports, patient histories and statistical material.
• Providing telephone reception including scheduling patient appointments, providing information to families, the community and other service providers.
• Entering data into the EPR/IHIS System.
• Providing back-up secretarial services to other Secretaries in the Child and Adolescent Mental Health Program.

Experience

• Minimum two years previous related experience required, preferably in a mental health care setting.
• Preference will be given to those candidates with previous staff scheduling experience.

Education (Degree/Diploma/Certificate)

• Complete grade 12 education, Manitoba standards, required.
• Successful completion of a recognized secretarial training program required.
• Additional training in administration or management preferred.
• A combination of education and experience may be considered.

Certification/Licensure/Registration

Not Applicable

Qualifications And Skills

• Preference will be given to those applicants competent in an Indigenous language and/or knowledge in Indigenous customs, traditions and values.
• Typing 50 wpm and medical terminology (pass mark 75%) required.
• Demonstrated proficiency in the use of Microsoft Office required.
• Knowledge of Environment for Scheduling Personnel (ESP) or other service-based staff scheduling system preferred.
• Excellent interpersonal, organizational and decision-making skills required.
• Must have excellent English communication skills, both oral and written.
• Due to the nature of the work in the department, the incumbent must be able to exercise tact and patience with difficult situations that may arise when dealing with patients and or the public.

Physical Requirements

Not Applicable

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.