Seasoned Sales Manager

Kingbridge Centre; King City; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player in the hospitality sector seeks a seasoned sales manager to drive business growth through innovative strategies and strong customer relationships. This role requires a dynamic individual with a proven track record in B2B sales and a deep understanding of market trends. You will be responsible for generating leads, managing accounts, and collaborating with event planners to ensure exceptional service delivery. Join a collaborative environment that values teamwork and offers opportunities for professional growth. If you are passionate about sales and thrive in a fast-paced setting, this is the perfect opportunity for you.

Qualifications

• 5+ years of sales experience in a full-service hotel or conference center.
• Proficiency in sales account software and CRM systems.
• Ability to write tailored proposals and contracts.

Responsibilities

• Develop key growth sales strategies and action plans.
• Generate new leads and build a sales pipeline.
• Negotiate rates and maintain strong customer relationships.

Skills

Sales Strategy

Customer Relationship Management

Negotiation

Data Analysis

Interpersonal Skills

Communication Skills

Time Management

Creativity in Engagement

Education

College/University Degree in Sales or Business Administration

Tools

Salesforce

Opera-Hospitality Database System

Microsoft Office

Job description

2 days ago Be among the first 25 applicants

The Kingbridge Centre is a premier destination renowned for hosting off-site meetings, learning, and leadership development, providing guests with an optimal environment for collaboration and transformative change. Additionally, the nature-based campus serves as an ideal oasis for relaxing weekend getaways, perfect for families, friends, or colleagues seeking a peaceful and rejuvenating escape.

We are seeking a seasoned sales manager with strong business acumen, responsible for developing key growth sales strategies, tactics, and action plans to drive business success. The ideal candidate will have a proven track record of consistently achieving or exceeding annual sales targets, implementing effective sales strategies, building valuable networks, and maintaining strong customer relationships. Additionally, they will have a deep understanding of customer trends and the ability to leverage this insight to drive business growth and identify new opportunities.

Essential Duties and Responsibilities

Business Development:

• Generate new leads to build a sales pipeline.
• Network and attend events to pursue new business opportunities.
• Research, identify, and contact potential business opportunities.
• Since this is a collaborative environment, the incentive/bonus structure is fully team-based.
• Develop and maintain an in-depth knowledge of the market, identify peaks, valleys, and opportunities to increase sales, and develop strategic action plans to ensure a high level of business throughout the year.
• Research competitor rates annually.
• Create a strategic direction and action plan with the sales team to target internal clients.
• Respond promptly to sales inquiries.
• Schedule on-site property tours and client lunches.
• Develop relationships and accounts (new and existing) by mapping specific business and buying tendencies.
• Use relationship-building skills to contact, meet, and communicate regularly with assigned accounts. Discuss client satisfaction and explore further business opportunities.
• Prepare customized proposals and contracts. Follow up and monitor progress through the sales funnel from prospect to closing. Maintain professional and timely contact with clients.
• Negotiate rates and up-sell to maximize revenue. Maintain brand integrity by balancing rate considerations with deal closure and long-term partnerships.
• Revive dormant accounts to regain client loyalty.
• Record sales activities in Opera and other sales database systems, and follow up on new accounts and leads.
• Attend sales and departmental meetings as required.
• Record expenses incurred on behalf of the company and submit monthly expense reports for approval.
• Work closely with Kingbridge Conference Event Planners and Operations to address client changes or challenges, ensuring seamless communication and service delivery.
• Maintain frequent interaction with clients during their events, including pre- and post-conference meetings.
• Address any service recovery issues promptly.
• Perform any other duties as requested by management.

Qualifications and Skills

• College/university degree or diploma in Sales, Business Administration, or related field preferred.
• Minimum of 5+ years of sales experience in a full-service hotel, preferably with a dedicated conference center.
• Proficiency in sales account software, Microsoft Office (Excel, Word, etc.), internet literacy.
• Ability to write tailored proposals and contracts.
• Excellent interpersonal, organizational, and communication skills.
• Proven success in B2B sales and negotiations.
• Experience with a consultative sales approach.
• Data analysis proficiency.
• Strong decision-making, interpersonal, and time management skills.
• Experience with CRM software such as Salesforce and Opera-Hospitality Database System.
• Effective presentation skills.
• Personal grooming, punctuality, and attendance are essential.
• Creativity in engaging decision-makers and building relationships.

Location

40 minutes from Downtown Toronto

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Hospitality

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