Seasonal Brand Associate: Elevate Customer Experience

Old Navy; Windsor; On-site; CAD 20,000 - 29,000; Full time

Benefits offered by this job

Merchandise discount for our brands

Competitive Paid Time Off plans

Company match for donations and forvol

Registered Retirement Savings Plan

Employee stock purchase plan

Medical, dental, vision and life保险

Virtual health care 24/7

Maternity/Parental top up

See more of the benefits we offer

For eligible employees

Job summary

Old Navy is hiring a Brand Associate in Windsor, Ontario. You will engage with customers, educate on loyalty programs, and deliver a best-in-class experience across in-store and online channels.

You’ll collaborate with leadership to drive sales, provide knowledgeable product guidance, and support operations to ensure a welcoming, efficient store environment. As part of Gap Inc., you’ll join a team that values authentic service, teamwork, and a fast-paced retail atmosphere.

Qualifications

• Excellent customer service and communication skills.
• Passionate about retail and thrives in a fast-paced environment.
• Flexible schedule including holidays, evenings, weekends.
• Problem solver with a customer-first mindset.
• Able to lift up to 30 lbs.

Responsibilities

• Consistently treat customers and colleagues with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using omnichannel offerings.
• Be accountable to personal goals supporting store results.
• Support sales floor, fitting rooms, cash wrap, back of house as required.
• Maintain a neat, clean, organized work center.
• Handle customer interactions and returns professionally.
• Execute operational processes efficiently.

Skills

Customer service

Communication

Retail knowledge

Teamwork

Flexibility

Multi-channel experience

Tools

Retail technology

Job description

Old Navy is hiring a Brand Associate in Windsor, Ontario. You will engage with customers, educate on loyalty programs, and deliver a best-in-class experience across in-store and online channels.

You’ll collaborate with leadership to drive sales, provide knowledgeable product guidance, and support operations to ensure a welcoming, efficient store environment. As part of Gap Inc., you’ll join a team that values authentic service, teamwork, and a fast-paced retail atmosphere.