Seasonal Brand Associate: Elevate Customer Experience & Style

Old Navy; Burlington; On-site; CAD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Merchandise discount: 50%

Competitive PTO

RRSP

Employee stock purchase plan

Virtual health care

Maternity/Parental Top Up

Job summary

Old Navy in Canada is seeking a Brand Associate to bring the brand to life through exceptional customer service and product knowledge. You will engage customers, educate them on our offerings, and collaborate with leadership to deliver a best-in-class, omni-channel shopping experience.

The role emphasizes a friendly, style-driven approach with a willingness to adapt and learn new technology tools used in day-to-day operations. Flexible scheduling is a plus.

Qualifications

• Customer-focused and friendly with a can-do attitude.
• Strong communication skills and willingness to educate customers.
• Interest in fashion trends and brand storytelling.

Responsibilities

• Assist customers and create a positive store atmosphere.
• Promote loyalty programs and educate customers about perks.
• Drive sales through suggestive selling and omni-channel engagement.
• Support store operations, fitting rooms, cash wrap and back-of-house tasks.
• Maintain organized, clean workspaces and resolve customer issues professionally.

Skills

Customer service

Communication

Sales orientation

Product knowledge

Job description

Old Navy in Canada is seeking a Brand Associate to bring the brand to life through exceptional customer service and product knowledge. You will engage customers, educate them on our offerings, and collaborate with leadership to deliver a best-in-class, omni-channel shopping experience.

The role emphasizes a friendly, style-driven approach with a willingness to adapt and learn new technology tools used in day-to-day operations. Flexible scheduling is a plus.