Scrum Master - Intermediate

HireRightt Global; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

HireRightt Global is seeking a seasoned Scrum Master / Business Analyst to lead Agile ceremonies, coach teams, and bridge the gap between development and operations. Based in Toronto, the role emphasizes fostering self-organizing teams, mentoring on impediments, and maintaining productive stakeholder relationships.

The candidate will drive continuous improvement, deliver DevOps integration, and support enterprise architecture alignment while educating others on Agile methodologies.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Business, or a related field.
• CSM or similar agile certifications.
• Strong understanding of Scrum and business analysis frameworks.
• Hands-on experience with DevOps tools and CI/CD pipelines.
• Proven ability to lead teams and resolve conflicts in an agile environment.
• Excellent communication and stakeholder management skills.

Responsibilities

• Lead Agile ceremonies and coach teams to adopt Scrum principles.
• Facilitate collaboration between development teams and product owners.
• Mentor teams to remove impediments and improve performance.
• Capture feedback and document sprint reviews to guide delivery.
• Develop training materials and sessions on project delivery methodology.
• Manage stakeholder expectations and drive consensus across groups.

Skills

Agile coaching

Stakeholder management

Facilitation

Conflict resolution

Self-organizing teams

Mentoring

Education others on Agile

Education

Bachelor’s degree in Computer Science/IT/Business

Tools

Jira

Confluence

Git

Jenkins

CI/CD

Docker

Kubernetes

Job description

• Provide subject matter expertise and guidance on specific project methods. Prepares training materials, training sessions on project delivery methodology in accordance with guidelines. Acquires, customizes, documents, integrates, communicates and implements comprehensive IT standards and guidelines.

General Skills

• Knowledge and experience with Agile Information and Information Technology (I&IT) methods and techniques associated with the development and implementation of enterprise architecture frameworks
• Communication, facilitation, negotiation, consensus building, and problem-solving skills
• Demonstrated commitment and proven ability to do effective stakeholder management
• Knowledgeable and experience in Agile methodology and ability to educate others
• Experience facilitating the relationships between the Agile team and product owner and maintaining a safe working environment for the team by helping with conflict resolution
• Experience leading the Agile methodology and development teams in self-organization and identifying and filling in blanks in the framework
• Experience mentoring and coaching the teams on removing impediments
• Experience capturing feedback and documenting sprint reviews to administer project goals and improve team performance
• Project Methodology certifications such as Agile Coach, Scrum Master, Lean Six Sigma Black/Green/Yellow Belt, etc.

Skills - Experience and Skill Set Requirements

Required Qualifications: (40%)

• Bachelor’s degree in Computer Science, Information Technology, Business, or a related field.
• Certified Scrum Master (CSM) or similar agile certifications.
• Strong understanding of both Scrum methodology and business analysis frameworks.
• Hands‑on experience with DevOps tools and processes, particularly CI/CD pipelines.
• Proven ability to lead teams, resolve conflicts, and ensure productivity in an agile environment.
• Excellent communication and stakeholder management skills.

Preferred Qualifications: (20%)

• Advanced Certifications: PMI-ACP, SAFe Scrum Master, or Professional Scrum Master (PSM) certifications are highly desirable.
• Experience in DevOps Environments: Previous experience as a Scrum Master and Business Analyst within a DevOps setting, bridging the gap between development and operations teams.
• Familiarity with DevOps Tools: Hands‑on experience with Jira, Confluence, Git, Jenkins, and CI/CD processes.
• Experience with Cloud and Containerization Technologies: Familiarity with cloud platforms such as AWS, Azure, or Google Cloud, and tools like Docker or Kubernetes.
• Software Development Background: Experience in software development is advantageous, enabling better communication with technical teams.
• Industry Knowledge: Experience in industries like finance, healthcare, or other regulated sectors is preferred.

Required Skillset: (20%)

• Scrum and Agile Expertise: Demonstrated ability to lead Agile ceremonies and implement Scrum principles effectively across development teams.
• Business Process Modeling: Proficiency in modeling current and future business processes using tools like BPMN and process flow diagrams.