11681

Zohorecruit; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

Zohorecruit is seeking an experienced Scrum Master/Agile Coach to guide delivery teams in a DevOps environment in Toronto. You will mentor teams, facilitate agile ceremonies, and ensure effective stakeholder engagement across development and operations functions.

Candidates should hold a CSM or equivalent, with hands-on Jira/Confluence experience and knowledge of CI/CD pipelines. The role emphasizes coaching, collaboration, and continuous improvement within an enterprise setting.

Qualifications

• Must have bachelor-level degree in CS/IT or related field.
• Certified Scrum Master (CSM) or similar agile certifications.
• Experience in DevOps environments bridging development and operations teams.
• Hands-on experience with Jira, Confluence, Git, Jenkins, CI/CD.

Responsibilities

• Provide subject matter expertise and guidance on project delivery methods.
• Prepare training materials and training sessions on project delivery methodology.
• Acquire, customize, document, integrate and implement IT standards and guidelines.
• Mentor teams on removing impediments and coaching for self-organization.

Skills

Agile methods

Stakeholder management

Facilitation

Conflict resolution

Coaching & mentoring

Communication

Education

Bachelor's degree in Computer Science/IT or related field

Tools

Jira

Confluence

Git

Jenkins

CI/CD

Docker

Kubernetes

Job description

• City Toronto
• Country Canada

Job Description

Responsibilities:

• Provide subject matter expertise and guidance on specific projectmethods. Prepares training materials, training sessions on project deliverymethodology in accordance with guidelines. Acquires, customizes, documents,integrates, communicates and implements comprehensive IT standards andguidelines.
  

General Skills:

• Knowledge and experience with Agile Information andInformation Technology (I&IT) methods and techniques associated with thedevelopment and implementation of enterprise architecture frameworks
  
• Communication, facilitation, negotiation, consensusbuilding, and problem-solving skills
  
• Demonstrated commitment and proven ability to do effectivestakeholder management
  
• Knowledgeable and experience in Agile methodology andability to educate others
  
• Experience facilitating the relationships between the Agileteam and product owner and maintaining a safe working environment for the teamby helping with conflict resolution
  
• Experience leading the Agile methodology and developmentteams in self-organization and identifying and filling in blanks in theframework
  
• Experience mentoring and coaching the teams on removingimpediments
  
• Experience capturing feedback and documenting sprint reviewsto administer project goals and improve team performance
  
• Project Methodology certifications such as Agile Coach,Scrum Master, Lean Six Sigma Black/Green/Yellow Belt, etc.
  

Requirements

Experience and Skill Set Requirements:

Must Haves:

• Bachelor’sdegree in Computer Science, Information Technology, Business, or a relatedfield.
  
• CertifiedScrum Master (CSM) or similar agile certifications.
  
• Experiencein DevOps Environments: Previous experience as a Scrum Master andBusiness Analyst within a DevOps setting, bridging the gap betweendevelopment and operations teams.
  
• Familiaritywith DevOps Tools: Hands-on experience with Jira, Confluence, Git,Jenkins, and CI/CD processes.
  
• Experiencewith Cloud and Containerization Technologies: Familiarity with cloudplatforms such as AWS, Azure, or Google Cloud, and tools like Docker orKubernetes.
  
• BacklogManagement: Experience collaborating with Product Owners to manageproduct backlogs, ensuring the highest-priority work is well-defined andready for development.
  

Skill Set Requirements:

• RequiredQualifications:
  
• Bachelor’sdegree in Computer Science, Information Technology, Business, or arelated field.
  
• CertifiedScrum Master (CSM) or similar agile certifications.
  
• Strongunderstanding of both Scrum methodology and business analysisframeworks.
  
• Hands-onexperience with DevOps tools and processes, particularly CI/CDpipelines.
  
• Provenability to lead teams, resolve conflicts, and ensure productivity in anagile environment.
  
• Excellentcommunication and stakeholder management skills.
  
• PreferredQualifications:
  
• AdvancedCertifications: PMI-ACP, SAFe Scrum Master, or Professional ScrumMaster (PSM) certifications are highly desirable.
  
• Experiencein DevOps Environments: Previous experience as a Scrum Master andBusiness Analyst within a DevOps setting, bridging the gap betweendevelopment and operations teams.
  
• Familiaritywith DevOps Tools: Hands-on experience with Jira, Confluence, Git,Jenkins, and CI/CD processes.
  
• Experiencewith Cloud and Containerization Technologies: Familiarity with cloudplatforms such as AWS, Azure, or Google Cloud, and tools like Docker orKubernetes.
  
• SoftwareDevelopment Background: Experience in software development isadvantageous, enabling better communication with technical teams.
  
• IndustryKnowledge: Experience in industries like finance, healthcare, orother regulated sectors is preferred.
  
• RequiredSkillset:
  
• Scrumand Agile Expertise: Demonstrated ability to lead Agile ceremoniesand implement Scrum principles effectively across developmentteams.
  
• BusinessProcess Modeling: Proficiency in modeling current and future businessprocesses using tools like BPMN and process flow diagrams.
  
• RequirementsGathering: Strong expertise in gathering and documenting businessrequirements, translating them into actionable user stories and processdocuments.
  
• BacklogManagement: Experience collaborating with Product Owners to manageproduct backlogs, ensuring the highest-priority work is well-defined andready for development.
  
• GapAnalysis and Problem-Solving: Ability to perform gap analysis,identifying areas for process improvement and makingrecommendations.
  
• AgileMetrics Management: Skilled in tracking and analyzing Agile metrics(e.g., Burndown charts, Velocity) to drive team performanceimprovements.
  
• StakeholderEngagement: Expertise in managing and balancing stakeholder needswhile ensuring alignment with development priorities.
  
• ConflictResolution: Experience resolving conflicts within the team andbetween stakeholders to maintain harmony and productivity.
  
• SoftSkills:
  
• ServantLeadership: Lead with a servant-leader approach, focusing on removingblockers for the team and empowering them to achieve their goals.
  
• EffectiveCommunication: Strong written and verbal communication skills,capable of clearly articulating technical and business requirements todiverse audiences.
  
• Coachingand Mentoring: Experience coaching teams on Agile principles,ensuring continuous learning and improvement within the team.
  
• Adaptability: Ability to adapt to changing project requirements and shifting prioritieswhile maintaining focus on delivery.
  
• Collaboration: Proven ability to collaborate with cross-functional teams, fostering aculture of teamwork and shared goals.
  
• ConflictMediation: Skilled at resolving conflicts both within the team andwith external stakeholders, ensuring smooth project progress.
  
• TimeManagement and Multitasking: Strong organizational skills to managemultiple tasks and priorities in a fast-paced Agile environment.
  
• EmotionalIntelligence: High level of emotional intelligence, fostering empathyand understanding to effectively manage team dynamics andrelationships.