Scrum Master

United Software Group Inc; Edmonton; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

A leading company is seeking a Scrum Master to manage agile delivery across multiple projects. This role involves coaching teams, facilitating agile ceremonies, and ensuring delivery transparency with stakeholders. Candidates should have significant experience in Agile methodologies and a Certified Scrum Master qualification.

Qualifications

• Minimum 2 years leading Agile ceremonies.
• Minimum 2 years mentoring teams in Agile policies.
• Minimum 5 years working on Agile projects.

Responsibilities

• Lead and mentor teams in Agile/Scrum principles.
• Facilitate key agile ceremonies and track delivery progress.
• Engage in user research and collaborate with UX experts.

Skills

Agile Facilitation

Agile Mentorship

Planning Experience

Web Training Experience

Software Development

Agile Project Experience

Methodologies Knowledge

Education

Certified Scrum Master (CSM) or equivalent

Job description

Job Title: Scrum Master

Location: 7000 - 113 Street Edmonton, Alberta, Canada T6H 5T6 (Primarily Remote with Occasional Onsite Work)

Duration: 12 Months (Full-Time, 7.25 Hours/Day)

Possible Extension: Up to 24 Months

Security Requirements

• Criminal Record Check required prior to onboarding.
• Enhanced Security Clearance required for roles supporting the Ministry of Justice.
• Potential need for RCMP Top Secret Clearance—applicants must be eligible.
• Each proposed Scrum Master must provide two (2) project examples

Scope of Services

The Scrum Master(s) will work full-time across 2–3 projects, responsible for managing agile delivery and coaching GoA product teams. Key responsibilities include:

Agile Leadership & Coaching

• Lead and mentor cross-functional teams in Agile/Scrum principles, policies, and procedures.
• Promote Agile culture, team accountability, and continuous improvement.
• Provide Agile coaching to team members and Product Owners.

Scrum Facilitation

• Lead key agile ceremonies: planning, daily stand-ups, sprint reviews/demos, retrospectives, backlog grooming.
• Facilitate ad hoc collaboration to resolve blockers and align with sprint commitments.

Delivery Management

• Support backlog refinement and sprint planning aligned with product owner priorities.
• Track and report delivery progress using Agile metrics (velocity, burn-down charts, etc.).
• Maintain delivery transparency with stakeholders and leadership.
• Guide Product Owners on release planning, roadmapping, and delivery reporting.

Participation in Design & Research

• Engage in user research and usability testing.
• Adapt plans based on user feedback, emergent needs, and opportunities.
• Collaborate with UX and service design experts as needed.

Mandatory Requirements

• Certified Scrum Master (CSM) or equivalent (attach proof)
• Agile Facilitation- Minimum 2 years leading Agile ceremonies
• Agile Mentorship- Minimum 2 years mentoring teams in Agile policies and practices
• Planning Experience- Minimum 2 years planning team work aligned with Product Owner priorities
• Web Training Experience- Minimum 2 years delivering training using web-based tools
• Software Development- Minimum 2 years in software development environments
• Agile Project Experience- Minimum 5 years working on Agile and service design-based projects
• Methodologies Knowledge- Knowledge of Agile, Scrum, Waterfall, Kanban, and hybrid models

Nice to Have Qualifications

• Public Sector Experience- 2+ years
• Web Services/Dev Experience- 5+ years
• Stakeholder Engagement- 5+ years working with cross-sector stakeholders
• UX/Design Collaboration- 1+ years working with teams incorporating UX/design work