Scrum Master

KZenEdge Strategic Program Execution; Calgary; Remote; CAD 80,000 - 120,000; Full time

Job summary

KZenEdge is seeking a remote Scrum Master to lead agile teams in delivering digital services for the Government of Alberta. The role involves mentoring, facilitating agile ceremonies, and ensuring project deliverables align with user needs. Candidates should have a Certified Scrum Master certification and substantial experience in Agile methodologies.

Qualifications

• Active Certified Scrum Master certification required.
• 2 years experience in Agile project methodology.
• 5 years experience in agile software development.

Responsibilities

• Lead and facilitate agile ceremonies including planning sessions and retrospectives.
• Mentor teams in agile principles and practices.
• Manage the agile sprint process for delivery teams.

Skills

Agile project methodology

Facilitating agile ceremonies

Mentoring teams

Web-based training delivery

Stakeholder relationship management

Education

Certified Scrum Master certification

Job description

Submission Close Date: May 26, 2025Estimated Start Date: June 30, 2025Estimated End Date: June 29, 2026Location: Remote/AlbertaNOTES ON LOCATION: The Scrum Master(s) will primarily work remotely; however, the Scrum Master(s) may be required to attend meetings or work sessions in Edmonton on reasonable notice from the Province.POSITION REQUIREMENTS - Criteria & QualificationMUST HAVE SKILLS:

• • • • Active Certified Scrum Master certification.
        • • • • Please attach.
      • Knowledge of various software development methodologies (i.e. agile, waterfall, scrum, Kanban, etc.).
      • 2 years experience delivering training sessions via web-based interactive technologies (i.e. WebEx, Skype, Polycom).
      • 2 years experience in Agile project methodology.
      • 2 years experience leading and facilitating key agile ceremonies, including planning sessions, stand-ups, product demonstrations, and retrospectives.
      • 2 years experience leading and mentoring team(s) in agile principles, policies, and procedures.
      • 2 years experience planning work that aligns to product owner priorities (Sprint planning and backlog planning).
      • 2 years experience with software development processes and all associated best practices, methods, standards, tools, and policies.
      • 5 years experience working on agile software development and modern, service design-based product delivery comparable in size and complexity for a large organization such as state, provincial, or federal government or a private company with 5,000 or more employees or for a startup or small business addressing a complex challenge at scale.

Other Mandatory Requirements:Answers to the following questions should be at the end of the resume.Resource must provide two (2) project/assignment examples which exemplify/demonstrate their expertise. Questions 1 through 5 must be answered for each project example. The evaluation team must be able to determine which project any given answer relates to. Where the answer to a question is the same for both projects, this must be clearly stated.

• • • • Provide an overview of the project/assignment the Scrum Master or the Scrum Master’s team was engaged in that demonstrates expertise in the Scrum Master role.
      • Describe the sector(s) (i.e. public, private, or other) the project/assignment served.
      • Identify the project/assignment size in dollar value (i.e. less than $100,000, less than $500,000, less than $1,000,000 or greater than $1,000,000).
      • Describe the approach for the design, development, mitigation of risk and delivery of the project/assignment, including any special considerations with respect to methodology or processes. In providing a response consider quality assurance and communication across the cross functional team.
      • Provide a list of specific skills, tools and/or technology used within the project/assignment.

NICE TO HAVE SKILLS:

• • • • 5 years directly related experience in web service or development.
      • 5 years experience developing and maintaining positive stakeholder relationships across the organization, including executive level.
      • 2 years experience working in or for the public sector.
      • 1 year experience working with teams that also apply UX design, service design, design thinking, or human-centered design approaches.

ROLES AND RESPONSIBILITIES – Description & ResponsibilitiesDescription:Project Overview:The Government of Alberta (“GoA”) has embarked on transforming the work of government to deliver simpler, more efficient, and better services for the citizens of Alberta, thereby ensuring that the needs of Albertans are effectively met in the digital age. The Province has a strategic role within government to drive efficiencies, innovation, and modernization. As part of this role, the Province is expanding the GoA’s digital delivery of services with the view of simplifying and providing better user experiences with interactions with the GoA.The Digital Design and Delivery Division (“3D”), formerly the Digital Innovation Office (“DIO”), is the Province’s new centre for digital delivery. It was established to maximize capability and confidence in modern digital practice by ensuring service quality and value through standards and controls. This includes utilizing human-centred design approaches together with agile methodology and modern data practices. 3D is currently working with the Ministries of Justice, Advanced Education, Indigenous Relations, Seniors, Community and Social Services, Children’s Services, and Service Alberta and Red Tape Reduction. 3D may establish working relationships with other Ministries throughout this engagement.The Province requires a Scrum Master to work with 3D on service innovation, program review and digital transformation projects across the GoA. The Scrum Master(s) will work as part of cross-functional program review or product delivery teams.These teams, led by GoA product owners and 3D work collaboratively and collectively participate in a full range of activities including field research, backlog definition and refinement, and sprint planning and execution.A Scrum Master identifies and removes roadblocks and distractions that affect sprint commitments and prevent delivery of product features. The Scrum Master(s) will be responsible for the management of the agile sprint process for cross-functional program review or product delivery teams. The Scrum Master(s) will provide leadership and mentoring in agile principles, policies, and procedures, to enable the teams to self-organize and deliver consistently on sprint deliverables. The Scrum Master will be expected to manage communication, maximize transparency, disseminate information related to service delivery, and resolve any conflict when it arises. Scope of Services It is anticipated that the Scrum Master(s) will be required for one (1) year; however, the Province may extend the contract for up to twenty-four (24) months on the same terms and conditions.Scope of Services:The Scrum Master(s) will be required on a full-time basis (7.25-hour workday), working across two (2) to three (3) projects. Time, location, and frequency of work will vary depending on the needs of the particular project. At the end of each term, it is expected that the Scrum Master(s) may work a maximum of 1,960 hours, unless otherwise agreed upon with the Province. However, a Scrum Master may be required to work fewer or more hours depending on the nature and needs of their work, as directed by the Province.Services and project deliverables should evolve as the work progresses, in response to emerging user and business needs, as well as design and technical opportunities. However, the following must be delivered (iteratively) over the course of the project:

• • • • Lead and mentor cross-functional program review and product delivery teams in agile principles, policies, and procedures.
      • Lead and facilitate key agile ceremonies, including planning sessions, stand-ups, sprint reviews, product demos, retrospectives, and refinement. This could also include ad hoc sessions.
      • Facilitate effective delivery of Services and deliverables by the cross-functional program review and product delivery teams through coaching and guiding the GoA product owner and the team. Specifically:
        • • • • Coach the team on the application of agile methodology including how to provide effective estimates and sprint commitments, how to adjust for external dependencies, how to eliminate blocking issues, etc.
              • Promote the successful achievement of sprint goals and commitments, by acting as the intermediary between the GoA product owner and team.
              • Guide the GoA product owner on reporting, release planning, and road-mapping.
      • Maintain delivery metrics and report on product level plans, progress, and quality assurance using project management tools and Artifacts such as sprint burndown/velocity charts, product backlogs, and sprint backlogs. The Scrum Master(s) will be required to report on progress to the Province as directed.
      • Participate in digital service delivery activities, such as user research and usability testing. The Province and the Contractor shall determine changes to Services and Materials as required. The Province and the Contractor will determine changes to Services and Materials through the Artifacts.

Terms and Conditions: To find out more information or to apply for this position please send in your resume and cover letter to: [e-mail] or apply below. KZenEdge will conduct internal interviews with selected candidates.