School Bus Dispatch Coordinator

Pacific Western Transportation Ltd; Toronto; On-site; CAD 28,000 - 36,000; Full time

Job summary

McCluskey Transportation is seeking a full-time Dispatcher to schedule and coordinate our team of school bus drivers in Toronto. The role emphasizes organization, effective communication, and responsive problem solving to keep routes running smoothly from 7:00 am to 5:00 pm, Monday through Friday.

Responsibilities include inputting driver payroll data, answering inquiries, and maintaining operational systems.

Qualifications

• Previous dispatch experience required, preferably in the school bus industry.
• Operations experience considered an asset.
• Good knowledge of Toronto city roadways.
• Excellent communication skills with the ability to interact professionally while exhibiting confidentiality and diplomacy.
• Expertise in organizational planning and problem solving.
• Working knowledge of Microsoft Word, Excel and Outlook.

Responsibilities

• Ensure that drivers and staff are treated in a fair and consistent manner using the guidelines and rules.
• Ensure school routes are covered in an efficient and fair manner.
• Set up and input data accurately for driver payroll for the yard’s assigned routes.
• Assist in answering public and driver inquiries and finding solutions to concerns.
• Ensure all required paperwork/requests is completed in an accurate and timely manner.
• Create/improve existing Operations systems.
• Have a basic understanding of the school bus fleet.
• Keep appropriate staff informed of any major issues, changes, concerns etc. in an expedient fashion.

Skills

Dispatch experience

Customer service

Confidentiality and diplomacy

Organizational planning

Problem solving

Communication skills

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

McCluskey Transportation is seeking a full-time Dispatcher to schedule and coordinate our team of school bus drivers in Toronto. The role emphasizes organization, effective communication, and responsive problem solving to keep routes running smoothly from 7:00 am to 5:00 pm, Monday through Friday.

Responsibilities include inputting driver payroll data, answering inquiries, and maintaining operational systems.