Bus Dispatch Supervisor: Safety, Scheduling & Driver Support

First Student; Georgetown; On-site; CAD 45,000 - 60,000; Full time

Job summary

First Student in Georgetown, Ontario is seeking a Dispatcher responsible for overseeing all bus routes and schedules while ensuring on-time performance. This role involves counseling drivers, handling complaints, and being the primary communication liaison with customers.

The ideal candidate should have 3-5 years of experience, a high school diploma, and excellent communication skills. Candidates must also be computer literate and able to deliver under time constraints. First Student is an equal opportunity employer.

Qualifications

• 3-5 years experience in related field.
• Previous terminal operations, dispatch, or driver experience.
• Computer literate and familiar with dispatching technologies.

Responsibilities

• Oversees all routes and scheduling of buses.
• Counsels and coaches drivers and monitors.
• Handles heavy phone and radio traffic.
• Serves as primary communication liaison with major contracted customers.

Skills

Excellent communication and customer service skills

Ability to deliver under time constraints and deadlines

Basic knowledge of radio dispatch equipment

Education

High school diploma or equivalent

Job description

First Student in Georgetown, Ontario is seeking a Dispatcher responsible for overseeing all bus routes and schedules while ensuring on-time performance. This role involves counseling drivers, handling complaints, and being the primary communication liaison with customers.

The ideal candidate should have 3-5 years of experience, a high school diploma, and excellent communication skills. Candidates must also be computer literate and able to deliver under time constraints. First Student is an equal opportunity employer.