Scheduling Coordinator

Ontario Health atHome; Northwestern Ontario; Hybrid; CAD 57,000 - 70,000; Full time

Job summary

An established industry player in healthcare is seeking a Scheduling Coordinator to join a collaborative team dedicated to delivering high-quality care. This role involves managing staff schedules, ensuring compliance with collective agreements, and maintaining accurate records. The ideal candidate will have a strong background in HRIS systems and data entry, along with excellent communication skills. If you are passionate about promoting an inclusive work environment and thrive in a dynamic setting, this opportunity offers a chance to make a meaningful impact in the healthcare sector.

Benefits

Comprehensive compensation packages

Defined benefit pension plan

Flexible work location

Development opportunities

Qualifications

• Minimum two years’ experience developing and maintaining employee schedules.
• Knowledge of time and attendance systems and HRIS tools.

Responsibilities

• Maintain staff scheduling and related information in systems.
• Verify employee hours for payroll processing and reconcile timesheets.
• Respond to employee inquiries regarding their schedule and hours.

Skills

Data Entry Skills

Time and Attendance Systems

HRIS Systems

Communication Skills

French Language Skills

Education

Post-secondary education in office or business administration

Tools

MS Word

MS Outlook

MS Excel

Quadrant HR/Payroll Database

Job description

Job Description

Take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 9,000 regulated health care and other professionals. We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.

The Scheduling Coordinator is responsible for receiving, recording and reporting on time and attendance information including data entry into the local systems for all teams. The position will ensure the optimum assignment of staff to cover shifts in accordance with the collective agreement, relevant guidelines, and operational requirements.

What do we offer?

We know wellness is supported with work-life balance.In an inclusive culture committed to support your passion for continuouslearning, growth, and innovation, we offer:

• Attractive comprehensive compensation packages and benefits
• Valuable development opportunities
• Membership in a world class defined benefit pension plan.
• Flexible work location
• Salary: $57,919.15 - $69,159.48

What will you do?

• On a daily basis and throughout the day, retrieves calls from the internal absence line, forwards the messages as required to the necessary departments, and prepares the leave management process for manager approval.
• Maintains staff scheduling and related information in systems including entering all exceptions, shift changes etc. through ongoing communication with employees and management.
• Exports and posts team schedules in accordance with the collective agreements.
• Confirms scheduling exceptions and hours of work with employees and managers as required.
• Assigns and fills available shifts with appropriate manager assistance as required.
• Locating and calling in staff in accordance with applicable collective agreement provisions taking into consideration employee skill sets and team needs.
• Attends to requests for relief coverage.
• Creates and develops scheduling reports, calendars, and absenteeism reports in HRIS as needed.
• Produces and generates confidential statistical information related to the scheduling and human resources functions
• Verifies employee hours for payroll processing and reconciling timesheets including following up on anomalies with Human Resources, Payroll, staff, and management as required.
• Maintains and updates staffing files and records.
• Responds to employee inquiries regarding their schedule, hours and banks and investigates discrepancies.
• Works with Human Resources and Payroll personnel to adjust where appropriate.
• Advise and educate Ontario Health atHome staff relating to scheduling systems.
• Implements new procedures and controls deemed necessary by management.
• Participates on internal and/or external committees as required.
• Maintains high levels of confidentiality and discretion when working with confidential organizational, financial, and human resources data, including details about collective bargaining strategies and the organization's interests in labour relations and employment.
• Embody Ontario Health atHome mission, vision and values
• Exemplify, embrace, and intentionally promote an inclusive work environment where all are meant to feel they belong.
• Continually demonstrate a commitment to create a positive culture of equity, inclusion, diversity, and anti-racism.
• Sensitive to collective agreement requirements and Labour Relations issues and handles inquiries and resolves problems requiring knowledge of collective agreement(s), Employment Standards Act requirements and agency policies and procedures.
• Supports the team and works with team members to ensure department needs are met including absence coverage.
• Other duties as assigned.

What must you have?

• Post-secondary education in office, business administration or a relevant field.
• Minimum two (2) years’ experience developing and maintaining employee schedules.
• Knowledge of time and attendance systems, as well as other resources/tools used in Human Resources information management.
• Experience working with a collective agreement.
• Experience with fully integrated HRIS systems (Scheduling, HR, and Payroll).
• Experience in maintaining confidential employee files.
• Strong data entry skills and ability to work in MS Word, Outlook, Excel, and Intranet.
• We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.

What would give you the edge?

• Knowledge of Quadrant HR/payroll database and data entry a definite asset
• French language skills are an asset.

Who are we?

We are Ontario Health atHome, ready to serve every person in Ontario.We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient centered care.

Why join us?

If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti-Racism Commitment

Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

To apply for this vacancy please submit one document containing a resume and covering letter to [e-mail] referencing the competition number (NW25-034) in the email subject line.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.