Scheduling Coordinator

Douglas College; New Westminster; On-site; CAD 52,000 - 58,000; Full time

Benefits offered by this job

Transit-accessible campuses

Hybrid work arrangements for eligible

Competitive salaries

Health and dental benefits

Defined-benefit pension plan

Professional development funding

Access to fitness centres and classes

Job summary

Douglas College in New Westminster, BC, is hiring a Scheduling Coordinator to ensure accurate course and exam schedules using Banner and Infosilem. You will develop and maintain schedules, support enrolment, and create exams for thousands of students each term.

The role requires strong analytical skills, attention to detail, and the ability to balance multiple priorities in a fast-paced environment. A hybrid work option may be considered, with regular hours Monday to Friday.

Qualifications

• A minimum of one-year of post-secondary education in computer systems or a related field.
• A minimum of one-year recent experience in course scheduling and computerized student information systems.
• An equivalent combination of education and experience will be considered.

Responsibilities

• Coordinate development and maintenance of course schedules using enterprise systems.
• Support enrolment processes and create institution-wide exam schedules.
• Maintain data integrity and troubleshoot scheduling/registration issues.

Skills

Data analysis

Scheduling systems

Attention to detail

Communication

Education

Post-secondary education in computer systems

Education-experience equivalent mix

Tools

Banner

Infosilem

Job description

JOB OPPORTUNITY

Position Information

Location New Westminster Campus Salary Range

$52,218 annually (with wage increments to a max of $58,304). Salary and wage increments are in accordance with the Collective Agreement.

The Opportunity

Are you a highly organized problem-solver who enjoys working behind the scenes to support student success?

As one of Douglas College's Scheduling Coordinators, you will play a critical role in ensuring the accuracy and integrity of the College's course and exam schedules. Working with systems such as Banner and Infosilem, you will coordinate the development and maintenance of course schedules, support enrolment processes, and create institution-wide exam schedules that serve thousands of students each semester.

This role is ideal for someone who enjoys working with complex data, solving logistical challenges, and collaborating with a wide range of interest holders. You will partner closely with folks across the College to ensure schedules are accurate and aligned with institutional policies and deadlines.

As a scheduling subject matter expert, you will be responsible for maintaining data integrity within key enterprise systems, troubleshooting complex scheduling and registration issues, and balancing competing priorities to support the development and data entry of a comprehensive course and exam schedule.

Success in this position requires strong analytical thinking, exceptional attention to detail, and the ability to manage multiple priorities in a fast-paced environment with competing deadlines. You will have the opportunity to develop expertise in scheduling systems and processes while making a direct impact on the student experience and the efficient operation of the College.

If you thrive in a collaborative environment, enjoy balancing technical systems work with relationship-building, and take pride in delivering high-quality, customer-focused service, we encourage you to apply.

WHO WE ARE

Do what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best degree-granting colleges even better.

Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.

WHAT WE OFFER

We offer the opportunity to do what you do best in an inclusive, collaborative and collegial environment. At Douglas, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth, and development, as well as a safe and respectful workplace.

• Transit-accessible campuses
• Hybrid work arrangements for eligible positions
• Competitive salaries
• Excellent Health and Dental Benefits for eligible positions
• Defined-Benefit Pension Plan for eligible positions
• Professional Development funding
• Access to our Fitness Centres and Classes

WHAT IT TAKES

Education and Experience

• A minimum of one-year of post-secondary education in computer systems or a related field at a recognized post-secondary institution; and,
• A minimum of one-year recent experience in course scheduling and computerized student information systems at a recognized post-secondary institution.
• An equivalent combination of education and experience will be considered.

Knowledge, Skills, and Abilities

• Demonstrated proficiency with database and enterprise systems, including the ability to analyze data, troubleshoot issues, and maintain a high degree of accuracy in a complex scheduling environment.
• Strong organizational, analytical, and problem-solving skills, with the ability to manage multiple competing priorities, meet tight deadlines, and perform effectively in a high-volume, fast-paced environment.
• Exceptional interpersonal and communication skills, with the ability to build relationships, navigate challenging conversations with professionalism and diplomacy, and provide effective service to diverse stakeholders across the College.

Additional Information

• This regular full-time (35 hours per week) position is available starting August 31, 2026. Regular hours of work are Monday to Friday, 8:00am - 4:00pm.
• Shift days and times may change depending on the Department's need. Occasional evening and/or weekend work may be required.
• Douglas College is committed to supporting a healthy work/life balance for employees. A modified schedule and/or hybrid work from home arrangement may be considered, subject to operational requirements and the terms of the College's Work From Home Policy.

Equity Statement

Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status.