Scheduler

Presbyterian Healthcare Services; Espanola; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Registrar to manage patient accounts and provide exceptional customer service. This role involves verifying demographic information, preventing duplicate records, and ensuring compliance with healthcare policies. With a focus on employee well-being, the organization offers a supportive work environment and comprehensive wellness programs. If you're passionate about healthcare and enjoy interacting with patients, this opportunity is perfect for you. Join a team that values growth and community engagement while making a meaningful impact in the lives of others.

Benefits

Wellness program

Free on-site gyms

Nutrition coaching

Mindfulness resources

Wellness challenges

Qualifications

• 1-2 years of customer service experience required.
• High school diploma or GED is mandatory.

Responsibilities

• Register patients and verify demographic and billing data.
• Maintain positive public relations with patients and community.
• Document all activities in the Hospital Information System.

Skills

Customer Service

Communication

Data Entry

Education

High School Diploma or GED

Tools

Hospital Information System

Medipac

Job description

Overview

Presbyterian Healthcare Services is hiring a Registrar to manage patient accounts, verify demographic information, prevent duplicate records, and provide excellent customer service.

Type of Opportunity: Full Time

FTE: .90 (36 hours)

Exempt: No

Work Schedule: 12 hour days M, T, W

Location: Presbyterian Espanola Hospital

We're all about well-being, starting with yours. How you grow, learn, and thrive matters here.

Qualifications

• High school diploma or GED.
• One to two years customer service experience.

Responsibilities

• Serves as an information hub: answers phones, relays messages, and screens visitors
• Registers patients, collects demographic and billing data, verifies insurance
• Obtains signatures on required documents
• Checks online payors for self-pay patient eligibility
• Accepts payments, issues receipts, reconciles cash, and prepares deposits
• Maintains positive public relations with patients, physicians, and the community
• Documents all activities in the Hospital Information System
• Updates patient demographic, financial, and compliance info in Medipac
• Uses necessary systems for registration and verification
• Communicates professionally, ensuring patient confidentiality
• Advises patients on co-pays, deductibles, and coinsurance
• Provides extra coverage as needed
• Accepts feedback from the Patient Access Supervisor and applies it
• Ensures compliance with HIPAA, EMTALA, JCAHO, and other policies

Benefits

We're all about well-being, starting with yours. Presbyterian employees have access to a fun, engaging, and unique wellness program, including free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, wellness challenges, and more. Learn more about our employee benefits.

About Presbyterian Healthcare Services: Presbyterian exists to improve the health of patients, members, and the communities we serve. We are a locally owned, not-for-profit healthcare system comprised of nine hospitals, a statewide health plan, and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 13,000 employees—including more than 1,200 providers and nearly 3,500 nurses.

Our health plan serves over 640,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care), and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke-free campuses.

Maximum Offer for this position is up to

USD $20.57/Hr.

Compensation Disclaimer

The compensation range for this role considers various factors, including experience, training, internal equity, and organizational needs.