Scheduler

Location: Remote

Steritech is the market leader in food safety, quality assurance, and customer experience management. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, processing, retail, food service, and hospitality. We help our clients give the best, safest, and healthiest possible service to their customers. Steritech Brand Standards is proud to be a member of the Rentokil Terminix family of companies in North America.

Unlock Your Potential at Steritech - Where Careers Are Built from Within At Steritech, we cultivate a culture of continuous learning and professional development. We are proud to say that the majority of our management team began their journey with us as specialists. This is a testament to our strong belief in promoting from within and recognizing the potential in each of our team members. When you join Steritech, you're not just taking a job—you're stepping into a career path that offers opportunities for growth and advancement at every level. We provide the tools, resources, and mentorship to help you succeed, because your success is our success. Become part of a team that's committed to your development and where your journey from specialist to leader can begin!

The Scheduler is a key strategic position focused on the planning and scheduling of work. They will be responsible for routing, creating, publishing and maintaining schedules for all specialists in support of excellent customer service, financial efficiency and a colleague's work life balance.

Duties Include

• Daily routing and scheduling of work orders by matching client requirements with Specialist certifications to ensure proper assignment.
• Organize Specialists' schedules within specific guidelines taking available time and client parameters into account.
• Monitor and ensure assessments are scheduled, and completed within round dates and spread evenly throughout the established rounds, through assist trips as necessary.
• Provide updates to schedule changes and possible impact to scheduled commitments.
• Use Steritech's People First approach when assisting Specialists with schedule changes and client requests to minimize disruptions and prevent down time.
• Work with District Managers and Specialists to learn variables for particular areas, specialists and clients that affect efficient scheduling; incorporate into advance scheduling and subsequent adjustments.
• Interact with District Managers, Operations Managers, Specialists and Support Services to obtain information needed to facilitate work planning, scheduling prioritization, resolution of technical issues, incorporating changes and identification of other special requirements.
• Provide District/Operations Managers with route and client certification recommendations to ensure Specialists are fully utilized and productive.
• Alter schedules as needed to accomplish changing goals and unexpected tasks.
• Assist with scheduling and coordination of training assignments.
• Utilize various systems to accomplish job duties. Implement and maintain scheduling software to ensure return on investment and maximize Specialists efficiency.
• Provide status updates and other reporting as directed.

Requirements

• 1 to 5 years of scheduling/dispatching/logistics experience in route based industries.
• High school diploma or equivalent.
• Post secondary education in Business Administration or related field is an asset.
• Intermediate proficiency in MS office Word, Excel, Powerpoint etc, Google Suites.
• Experience in Salesforce Field Service is an asset.
• Must pass a pre-employment background screen.
• Have excellent listening and communication skills.
• Bilingual in French and English is an asset.
• Excellent organization and time management skills.
• Strong attention to detail and willingness to learn.
• Ability to work full time Monday to Friday.

Number of vacancies: 3
Salary Range: $40,000 to $45,000/year
Benefits

• Company Paid holidays, vacation and sick time.
• Excellent Health benefits including Medical, Dental, Vision, and Life Insurance.
• Employee Assistance Program that offers services such as free counselling services and other benefits.
• Retirement Savings plan with highly-competitive company-matching contributions of 3.5%.
• Employee Discounts (includes many offerings, including cellular/mobile service, and more).
• Fantastic Tuition Reimbursement benefits & Scholarship Programs.

AI technology may be used in selecting candidates for interviews. Rentokil-Terminix is an equal opportunity employer. If you require any accommodations at any point during the interview process, please get in touch with our HR Department.