Salesperson - Inside Sales

Service Corporation International; Regina; On-site; CAD 35,000 - 52,000; Full time

Job summary

Service Corporation International is seeking a sales- and service-oriented professional in Regina to support families at difficult times. You will lead, engage with families, and present pre-planning options while building trust and referrals.

The role requires evening and some weekend availability, a valid driver’s license, and strong customer service skills. You will collaborate with funeral directors and staff to ensure high-quality service and aftercare.

Qualifications

• Education requirement: 1-2 years of college or equivalent.
• Strong customer service or sales experience preferred.
• Willingness to work evenings and weekends is important.
• Must have a valid driver’s license with good driving record.

Responsibilities

• Prospect for leads and initiate contact with families.
• Obtain referrals from families served by location.
• Explain and present pre-planning concepts to families and referrals.
• Build and maintain relationships with families and communities.
• Respond to inquiries professionally and promptly.
• Collaborate with funeral directors and location staff for seamless service.
• Review past services to support current needs and sales opportunities.

Skills

Evenings & weekends flexibility

Customer service

Empathy & respect

Driver's license

Comfort with computers/software

Education

1-2 years of college or equivalent

Tools

Computers & software

Job description

Job Responsibilities

Lead Generation Holds self-accountable for prospecting a minimum of 1-2 hours each day Obtains referrals from families served by the location Networks and builds community and civic relationships Explains and presents presentations to families served and referred families Maintains and tracks activity levels to ensure productivity Build Relationships with Families Responds to client inquiries in a timely, respectful, sensitive and professional manner Connects with families through listening, honest communication and genuine concern Develops an understanding of each family’s unique needs and offers solutions that provide value to them Stays in touch with families to ensure satisfaction Prepares for all appointments and performs all procedures with professionalism and attention to detail Follows through on all customer problems and requests Builds trust-based relationships to earn the right to ask for referrals Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning Teamwork Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales Shares family concerns with rest of the SCI team

Minimum Requirements

Education 1-2 years of college or an equivalent of education and experience

Experience

1-2 years of customer service or sales industry experience preferred

Licenses

Valid driver’s license with an acceptable driving record

Knowledge, Skills and Abilities

Ability to work a number of evenings and or weekends every month Ability to drive frequently Ability to treat others with empathy and respect Knowledge of computers and some software Customer service skills

Who we are. What we do.

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. \"SCI" refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.

Postal Code: S4N 7B9

Category (Portal Searching): Sales

Job Location: CA-SK - Regina