Salesforce Revenue Operations Data Analyst

Harbor Behavioral Health; Canada; Remote; USD 80,000 - 110,000; Full time

Job summary

Harbor seeks an Analyst, Revenue Operations to support Salesforce data quality, data imports, and user support across the Go-to-Market organization. The role centers on translating business needs into Salesforce enhancements and maintaining reliable data for reporting.

You will partner with Client Engagement, Commercial Operations, Marketing, and other stakeholders to improve data integrity, reporting, adoption, and process efficiency. This is a fully remote role open to US/Canada applicants.

Qualifications

• Experience with Salesforce in business/sales/revenue operations.
• Experience with Salesforce reporting, dashboards, data management, and end-user support.
• Familiarity with data preparation, cleansing, imports, record maintenance, and data-quality controls.
• Experience gathering and documenting business requirements for system enhancements, reports, or process improvements.
• Experience supporting system testing and user acceptance testing for Salesforce enhancements.
• Familiarity with GTM systems such as Salesforce, Clari, LeadIQ, or similar platforms.

Responsibilities

• Provide day-to-day Salesforce user support and troubleshoot issues.
• Prepare, cleanse, and import data into Salesforce and related GTM systems.
• Monitor and improve data quality across Salesforce, Clari, and related systems.
• Develop and maintain Salesforce reports and dashboards for pipeline and performance visibility.
• Gather, document, and prioritize Salesforce requirements for improvements and reporting needs.
• Translate business requirements into functional documentation for the Salesforce Administrator.
• Serve as a tester for Salesforce enhancements and support UAT.
• Document Salesforce processes, data standards, and user guidance for adoption.
• Support onboarding and training for employees on Salesforce and GTM systems.
• Participate on Go-to-Market projects to improve process efficiency and data reliability.

Skills

Salesforce data quality

Data management

Reporting & dashboards

End-user support

Business requirements gathering

System testing / UAT

Cross-team collaboration

Documentation & training

Project management

Tools

Salesforce

Clari

LeadIQ

Job description

Harbor seeks an Analyst, Revenue Operations to support Salesforce data quality, data imports, and user support across the Go-to-Market organization. The role centers on translating business needs into Salesforce enhancements and maintaining reliable data for reporting.

You will partner with Client Engagement, Commercial Operations, Marketing, and other stakeholders to improve data integrity, reporting, adoption, and process efficiency. This is a fully remote role open to US/Canada applicants.