Sales Team Leader - Service

Mettler Toledo Llc; Mississauga; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Health coverage

Paid time off

Disability insurance

Life insurance

Travel insurance

Employee Assistance Program

Domestic partner benefits

Global market strength

Brand reputation

State-of-the-art equipment

Job summary

Mettler Toledo Llc is seeking a Service Sales Team Leader to lead Inside, Territory, and Field Sales teams, driving revenue growth and mentoring staff. The role emphasizes pipeline management, forecasting, and cross-functional alignment to enhance customer experience.

The position is a replacement within the company, requiring a Bachelor's degree, leadership experience, and strong ERP/CRM proficiency. SAP experience is preferred.

Qualifications

• Bachelor’s degree from an accredited college/university is required.
• Leadership experience with a sense of urgency to all reports.
• Experience with ERP/CRM systems; SAP preferred.
• Strong written and verbal communication skills.
• Strategic thinking in a collaborative team environment.

Responsibilities

• Lead, coach, and develop Inside Sales, Territory Sales, and Field Sales teams to achieve revenue growth.
• Drive sales execution through pipeline management, forecasting, and customer engagement strategies.
• Monitor and improve team performance via coaching, KPI tracking and talent development.
• Collaborate with sales, marketing, service, and support teams to optimize processes and customer experience.
• Ensure CRM data integrity and provide leadership with insights and recommendations.

Skills

Leadership

Communication

Strategic thinking

ERP/CRM experience

Education

Bachelor's degree

Tools

SAP

Job description

Our Opening and Your Responsibilities

Mettler Toledo is seeking a Service Sales Team Leader to lead and develop our Inside Sales, Territory Sales, and Field Sales teams. This role is responsible for driving sales performance, coaching and developing team members, optimizing sales processes, and ensuring alignment across sales, marketing, and service functions. The successful candidate will play a key role in achieving revenue targets, enhancing customer experience, and fostering collaboration across the organization. What You’ll Do:

• Lead, coach, and develop Inside Sales, Territory Sales, and Field Sales teams to achieve revenue growth and exceed performance targets.
• Drive sales execution through effective pipeline management, opportunity conversion, forecasting, and customer engagement strategies.
• Monitor and improve team performance through coaching, training, KPI tracking, and ongoing talent development.
• Collaborate with sales, marketing, service, and support teams to optimize processes, improve customer experience, and drive cross-functional alignment.
• Ensure CRM data integrity, compliance with company policies, and provide leadership with insights, performance updates, and recommendations to support business objectives.

This position is a replacement within our company.

METTLER TOLEDO uses artificial intelligence in our recruitment process to enhance job postings and streamline the screening and assessment of prospective candidates. Our team will then invite qualified applicants to participate in the interview process ensuring that human judgement guides our hiring decision.

What You Need to Succeed

• Bachelor’s degree from an accredited college/university is required
• Previous leadership experience; must have and must model a sense of urgency to all reports
• Competitive nature with the desire to excel in a fast paced sales environment.
• Significant experience with ERP and/or CRM systems; SAP preferred.
• Strong written and verbal communication skills, ability to make presentations and demonstrate strong interpersonal skills.
• Strategic thinking, and willingness to do so within a collaborative team environment.

Our Offer to You

• Medical, dental, prescription drug, and vision care coverage through RBC, effective the first day of the month after 30 days of employment
• And, all the usual such as paid time off, short- and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
• Global market strength and worldwide leadership in weighing
• A brand name that is identified worldwide with precision, quality, and innovation
• Thousands of patents, design and innovation awards
• A commitment to extraordinary service on our state-of-the-art equipment

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, sex, sexual orientation, gender identity, age, ethnic origin, disability, or any other characteristic protected by the Ontario Human Rights Code and the Employment Standards Act.

We are committed to creating an inclusive, equitable and accessible work environment. If you are an individual with a disability and you need assistance or an accommodation during the application, interviewing or employment process, please contact us at [e-mail] so we can discuss in confidence a suitable accommodation.