Sales Support Specialist

Highway Three Solutions; Canada; Remote; CAD 50,000 - 70,000; Full time

Job summary

Highway Three Solutions seeks a Sales Support Specialist to enhance sales operations and customer engagement. This remote role focuses on managing proposals, coordinating renewals, and maintaining CRM records. Ideal candidates will have a degree in a relevant field and prior experience in sales or administration.

Benefits

Company events

Dental & Extended health care

Paid time off

RRSP matching program

Flexible work environment

Qualifications

• Degree in Business, Marketing, or related field; full-time availability required for students.
• 2+ years of sales or admin experience preferred.

Responsibilities

• Assist with proposals, quotes, and licensing documentation.
• Manage customer renewals and coordinate follow-ups.
• Maintain accurate CRM records.

Skills

Organized

Detail-oriented

Strong communicator

Presentation Design

Interest in sales

Education

Degree in Business, Marketing, or related field

Tools

Google Workspace

Jira

HubSpot

Excel

Job description

Highway Three Solutions has an outstanding track record over 20 years developing enterprise software solutions to our public and private sector clients. In 2019, we expanded our professional consulting services practice by officially partnering with Atlassian, and becoming consulting and implementation experts for Jira, Confluence, JSM, and more. We are the only 100% Canadian Platinum Solution Partner that offers services across North America and specializes in ITSM implementations.

We're looking for a Sales Support Specialist to assist with sales operations, renewals, customer engagement, and process coordination.

You’ll work alongside Account Executives to help manage quotes, licensing, CRM updates, and customer communication—building experience at the intersection of sales, support, and tech consulting.

This job is work from home and preferred time zone is PST. BC applicants will be prioritized.

Responsibilities:

• Assist with proposals, quotes, and licensing documentation
• Manage customer renewals and coordinate follow-ups
• Maintain accurate CRM records (HubSpot)
• Respond to basic customer inquiries and support onboarding/trials
• Create & Support formatting of sales collateral (in Canva)
• Coordinate with cross-functional teams (Marketing, Finance, Support)
• Help with account research, app vendor records, and internal process updates

Requirements:

• Degree in Business, Marketing, or related field (if currently enrolled in school must have full time availability)
• Experience in sales or admin roles 2+ years preferred
• Organized, detail-oriented, and a strong communicator
• Comfortable with tools like Google Workspace, Jira, Hubspot & Excel
• Presentation Design knowledge (e.g., Canva & Confluence) is a plus
• Interest in sales, customer success, and Atlassian ecosystem
• Experience with Atlassian products is a bonus, not required

Our commitment to you:

Highway Three is a place where collaboration (not competition) and open communication are a priority. Our culture is our greatest asset, and our remote workforce thrives with amazing perks and a flexible remote work office. We know sharing knowledge is key to the success of our customers, so we keep sharpening our expertise as a team so we’re stronger together. Ask us about our Core Attributes!

• Company events
• Dental & Extended health care
• Paid time off
• RRSP matching program
• other perks! (ask us in the interview)

Schedule:

• Monday to Friday, 8am-4pm
• Full time

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

• Industries

  IT Services and IT Consulting

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