Sales Support Specialist

IFG International Financial Group Ltd; South Frontenac; Remote; CAD 45,000 - 60,000; Full time

Job summary

A leading Canadian financial institution seeks a Sales Support Specialist for a remote 12-month contract. The specialist will conduct interviews for clients applying for insurance, requiring medical knowledge and strong interpersonal skills. Ideal candidates are bilingual in English and French and possess excellent attention to detail, making this role essential to efficient underwriting processes.

Qualifications

• Bilingual in English and French, excellent communication skills.
• Reliable high-speed internet for remote work.
• High accuracy and attention to detail in a fast-paced environment.

Responsibilities

• Conduct in-depth interviews to facilitate the underwriting process for individual insurance.
• Manage customer concerns professionally and respect confidentiality.
• Utilize excellent organization and time-management skills.

Skills

Attention to detail

Interpersonal skills

Customer service

Time management

Confidentiality

Education

Medical knowledge (e.g., dental assistant, nursing)

Recent graduates in health sciences

Job description

Our client, a Top 5 Bank in Canada is looking to hire a Sales Support Specialist to their team for an initial 12 month contract which is renewable. This role is completely remote within Canada.
Responsibilities:

• Conducts in-depth interviews encompassing lifestyle and medical questions, to facilitate the underwriting process for clients who have applied for individual insurance (i.e: Life Insurance, Critical Illness Insurance)
• Utilizes excellent interpersonal skills and an ability to probe tactfully when eliciting personal and medical information
• Demonstrates exceptional attention to detail and active listening skills
• Manages workload efficiently with the use of excellent organization and time-management skills
• Respects the confidentiality of sensitive and private information.
• Addresses customers' concerns in a professional and knowledgeable manner

Requirements:

• Medical knowledge (e.g., dental assistant, nursing, recent graduates in health sciences).
• High accuracy and attention to detail in a fast-paced environment.
• Bilingual in English and French, with excellent communication skills.
• Experience in customer service and strong technical aptitude.
• Reliable high-speed internet for remote work.

If you are qualified and interested in discussing this role in more detail, please submit your resume to Navneet Kaur [e-mail]
For other opportunities please visitwww.ifg-global.com

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