Sales supervisor - retail

Esso; Steinbach; On-site; CAD 22,000 - 28,000; Full time

Job summary

Esso in Steinbach, Manitoba seeks a dedicated retail supervisor to lead a team, assign duties, and ensure excellent customer service. You will hire and train staff, schedule shifts, order merchandise, and oversee cash handling and payroll administration.

This role requires strong organization, people management, and problem-solving to resolve customer requests and supply shortages while maintaining store standards and reporting on sales and staff performance.

Qualifications

• Secondary school graduation is required.
• Experience in retail supervision or sales is preferred.

Responsibilities

• Supervise staff (apprentices, interns, design team, etc.).
• Assign sales workers to duties.
• Hire and train or arrange for staff training.
• Order and authorize return of merchandise.
• Establish and manage work schedules.
• Sell merchandise to customers.
• Prepare reports on sales volumes, merchandising and personnel matters.
• Resolve customer requests, complaints and supply shortages.
• Supervise and coordinate activities of workers.
• Manage cash and oversee payroll administration.
• Conduct performance reviews.

Skills

Supervise staff

Assign duties

Hire and train

Order merchandise

Sell merchandise

Prepare reports

Resolve customer issues

Payroll oversight

Cash management

Performance reviews

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate

• Education:
• Expérience:

Education

• Secondary (high) school graduation certificate

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Supervise and co-ordinate activities of workers
• Manage cash
• Oversee payroll administration
• Conduct performance reviews

Experience

• 1 to less than 7 months
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 35 hours per week