Sales supervisor - retail

Esso; Manitoba; On-site; CAD 42,000 - 60,000; Full time

Job summary

Esso in Manitoba is seeking a store supervisor to lead sales and merchandising teams. You will supervise staff, assign duties, hire and train personnel, and manage cash and payroll processes to ensure smooth store operations.

The role emphasizes leadership, scheduling, and customer service, with a focus on achieving sales targets while maintaining inventory controls and reporting on performance metrics.

Qualifications

• Experience supervising staff and coordinating work schedules.
• Ability to hire and train staff and arrange for training.
• Strong cash handling and payroll administration knowledge.
• Experience in sales, merchandising and reporting.
• Skilled in resolving customer requests and complaints.

Responsibilities

• Supervise staff (apprentices, interns, and design team).
• Assign sales workers to duties and establish work schedules.
• Hire and train or arrange training for staff.
• Order and authorize return of merchandise.
• Sell merchandise and prepare sales reports.
• Resolve customer requests, complaints and supply shortages.
• Supervise and coordinate workers and manage cash.
• Oversee payroll administration and conduct performance reviews.

Skills

Staff supervision

Team leadership

Hiring and training

Scheduling

Cash handling

Payroll administration

Performance reviews

Merchandising

Education

Secondary (high) school graduation certificate

Job description

Education

• Secondary (high) school graduation certificate

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Supervise and co-ordinate activities of workers
• Manage cash
• Oversee payroll administration
• Conduct performance reviews

Experience

• 1 to less than 7 months
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 35 hours per week