Retail store supervisor

Esso; Winnipeg; On-site; CAD 21,000 - 25,000; Full time

Job summary

Esso in Winnipeg, Manitoba is seeking a Retail Supervisor to oversee sales staff and operations. You will assign duties, hire and train staff, manage cash, organize inventory, and ensure customer satisfaction.

This permanent, full-time role runs 35 hours per week with responsibilities across merchandising, staff supervision, and daily store operations. English work environment required.

Qualifications

• Minimum secondary school completion.
• Experience supervising staff is an asset.
• Fluency in English for daily operations and customer service.

Responsibilities

• Supervise staff including apprentices and volunteers.
• Assign sales duties and organize work schedules.
• Hire and train staff or arrange training.
• Authorize payments and manage cash.
• Order and return merchandise.
• Sell merchandise and prepare sales reports.
• Resolve customer requests and complaints.
• Organize inventory and supervise office activities.

Skills

Staff supervision

Customer service

Education

Secondary school graduation

Job description

Education

• Secondary (high) school graduation certificate
• Secondary (high) school graduation certificate

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Conduct performance reviews
• Supervise office and volunteer staff

Experience

• 1 to less than 7 months
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 35 hours per week