Sales supervisor - retail

Canadian Tire Corporation; Sidney; On-site; CAD 38,000 - 55,000; Full time

Benefits offered by this job

Health care plan

Flexible hours

Job summary

Canadian Tire Corporation in Sidney, BC is seeking a retail supervisor to lead a team in a fast-paced store. You will oversee sales staff, organize duties, manage inventory, and ensure excellent customer service while meeting merchandising standards.

This permanent, full-time role offers 35–40 hours weekly, opportunities for evening or weekend shifts, and health care benefits. You will work with a diverse team to maintain store operations and deliver a positive shopping experience for customers.

Qualifications

• Secondary school graduation certificate required.
• 1–2 years of retail experience preferred.
• Permanent work term with 35–40 hours per week.

Responsibilities

• Supervise staff and coordinate duties.
• Order merchandise and organize inventory.
• Establish work schedules and assign sales duties.
• Sell merchandise and prepare sales reports.
• Resolve customer requests and complaints.
• Conduct performance reviews and supervise office staff.
• Maintain store cleanliness and floor care.

Skills

Supervisory skills

Customer service

Interpersonal skills

Attention to detail

Teamwork

Education

Secondary (high) school graduation certificate

Tools

MS Outlook

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

• Work Term: Permanent
• Work Language: English
• Hours: 35 to 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Work setting

• Urban area
• Retail business

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Order merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Conduct performance reviews
• Supervise office and volunteer staff
• Sweep, mop, wash and polish floors

Supervision

• Cashiers
• Retail salespersons and sales clerks
• Staff in various areas of responsibility

Computer and technology knowledge

• MS Outlook

Product or manufacturing design

• Car care items
• Home care items
• Toys

Area of specialization

• Retail store

Transportation/travel information

• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Initiative
• Judgement
• Ability to multitask

Employment terms options

• Evening

Employment terms options

• Shift
• Flexible hours
• Morning
• Day
• Weekend

Health benefits

• Health care plan

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Provides awareness training to employees to create a welcoming work environment for youth